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Solve paper-feed problems
What kind of problem are you having?
Paper is not picked up from a tray
Make sure paper is loaded in the tray. For more information, see Load paper. Fan the paper before
loading.
Make sure the paper-width guides are set to the correct markings in the tray for the paper size you
are loading. Also make sure the paper guides are snug, but not tight, against the stack.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the
input tray, and does not exceed the stack height indicated by one or more label on the side or
paper-width guide of the input tray.
Make sure paper in the tray is not curled. Uncurl paper by bending it in the opposite direction of the
curl.
Pages are skewing
Make sure the paper loaded in the input tray is aligned to the paper-width guides. If needed, pull
out the input tray from the printer and reload the paper correctly, making sure that the paper
guides are aligned correctly.
Load paper into the printer only when it is not printing.
Multiple pages are being picked up
Make sure the paper-width guides are set to the correct markings in the tray for the paper size you
are loading. Also make sure the paper-width guides are snug, but not tight, against the stack.
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the
input tray, and does not exceed the stack height indicated by one or more label on the side or
paper-width guide of the input tray.
Make sure the tray is not overloaded with paper.
Use HP paper for optimum performance and eiciency.
Printing issues
What do you want to do?
Fix problems with page not printing (unable to print)
HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that will try to diagnose and x the issue automatically.
NOTE: This utility is only available for Windows operating system.
Troubleshoot problems with
print jobs not printing.
Use an HP online troubleshooting wizard
Get step-by-step instructions if the printer is not responding or printing.
NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all
languages.
ENWW Printing issues 113
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  • Hi is it possible to print in landscape on the 8718 Submitted on 9-7-2020 at 09:57

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Others manual(s) of HP OfficeJet Pro 8718

HP OfficeJet Pro 8718 User Manual - German - 189 pages

HP OfficeJet Pro 8718 User Manual - Dutch - 181 pages

HP OfficeJet Pro 8718 Quick start guide - All languages - 46 pages


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