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Clear a print carriage jam
Resolve a print carriage jam. Use an HP online troubleshooting wizard
If something is blocking the print carriage or it does not move easily, get step-by-step instructions.
NOTE: The HP online troubleshooting wizards may not be available in all languages.
Read general instructions in the Help for clearing a print carriage jams
Remove any objects, such as paper, that are blocking the print carriage.
NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing
jammed paper from inside the printer.
Learn how to avoid paper jams
To help avoid paper jams, follow these guidelines.
Remove printed papers from the output tray frequently.
Make sure that you are printing with paper that is not wrinkled, folded, or damaged.
Prevent curled or wrinkled paper by storing all unused paper at in a resealable bag.
Do not use paper that is too thick or too thin for the printer.
Make sure that the trays are loaded correctly and are not too full. For more information, see Load paper.
Ensure that paper loaded in the input tray lays at and the edges are not bent or torn.
Do not place too much paper in the document feeder tray. For information on the maximum number of
sheets allowed in the document feeder, see Specications.
Do not mix dierent paper types and paper sizes in the input tray; the entire stack of paper in the input
tray must be the same size and type.
Adjust the paper-width guides in the input tray to t snugly against all paper. Make sure the paper-width
guides do not bend the paper in the input tray.
Adjust the paper-length guide in the input tray to t snugly against all paper. Make sure the paper-
length guide does not bend the paper in the input tray.
Do not force paper too far inside the input tray.
If you are printing on both sides of a page, do not print highly saturated images on light weight paper.
Use paper types that are recommended for the printer.
If the printer is about to run out of paper, allow the printer to run out of paper rst, and then add paper.
Do not load paper when the printer is printing.
When removing the input tray, it is recommended to remove the tray completely from the printer to
make sure no paper is stuck at the rear of the tray. You might need to check the opening in the printer
where the tray was, and reach into the gap to remove any paper.
112 Chapter 10 Solve a problem ENWW
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  • Hi is it possible to print in landscape on the 8718 Submitted on 9-7-2020 at 09:57

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