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8 Solve a problem
The information in this section suggests solutions to common problems. If your printer is not operating
correctly and these suggestions did not solve your problem, try using one of the following support
services to obtain assistance.
This section contains the following topics:
HP support
Understand printer reports
Solve printer problems
Solve printing problems
Solve problems using HP ePrint
Solve network problems
Maintain the printer
Clear paper jams
Reset the printer
HP support
Register printer
Support process
Obtain electronic support
HP support by phone
Register printer
By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support,
and product support alerts. If you did not register your printer while installing the software, you can
register now at
http://www.register.hp.com.
Support process
If you have a problem, follow these steps:
1. Check the documentation that came with the printer.
2. Visit the HP online support website at
www.hp.com/support.
HP online support is available to all HP customers. It is the fastest source for up-to-date product
information and expert assistance, and includes the following features:
Fast access to qualified online support specialists
Software and driver updates for the printer
ENWW HP support 57
68


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HP Officejet Pro 6230 Quick start guide - German - 90 pages

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