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Fax tones are recorded on my answering machine
Solution
When you have an answering machine on the same phone line you use for
fax calls, try connecting the answering machine directly to the HP All-in-One
as described in Fax setup. If you do not connect the answering machine as
recommended, fax tones might be recorded on your answering machine.
Make sure your HP All-in-One is set to receive faxes automatically. If your
HP All-in-One is set up to receive faxes manually, the HP All-in-One will not
answer incoming calls. You must be available to respond in person to
incoming fax calls, or the HP All-in-One will not receive the fax and your
answering machine will record the fax tones. For information on setting up
your HP All-in-One to receive faxes automatically, see Set the answer mode.
Make sure the Rings to Answer setting is set to a greater number of rings
than the answering machine. For more information, see Set the number of
rings before answering.
The phone cord that came with my HP All-in-One is not long enough
Solution If the phone cord that came with your HP All-in-One is not long
enough, you can use a coupler to extend the length. You can purchase a coupler
at an electronics store that carries phone accessories. You will also need another
phone cord, which can be a standard phone cord that you might already have in
your home or office.
Tip If your HP All-in-One came with a 2-wire phone cord adaptor, you
can use it with a 4-wire phone cord to extend the length. For information
on using the 2-wire phone cord adaptor, see the documentation that came
with it.
To extend your phone cord
1. Using the phone cord supplied in the box with your HP All-in-One, connect
one end to the coupler, then connect the other end to the port labeled "1-
LINE" on the back of your HP All-in-One.
2. Connect another phone cord to the open port on the coupler and to the
telephone wall jack, as shown below.
User Guide 109
Troubleshooting
112


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