Manual HP Officejet 5600 (page 111 of 142) (English)

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should be no background noise when recording this silent time. Try to

receive a fax again.

Note Some digital answering machines might not retain the

recorded silence at the end of your outgoing message. Play back

your outgoing message to check.

● If your HP All-in-One shares the same phone line with other types of phone

equipment, such as an answering machine, a computer modem, or multi-port

switch box, the fax signal level might be reduced. This can cause problems

during fax reception.

To find out if other equipment is causing a problem, disconnect everything

except the HP All-in-One from the phone line, and then try to receive a fax. If

you can receive faxes successfully without the other equipment, one or more

pieces of the other equipment is causing problems; try adding them back one

at a time and receiving a fax each time, until you identify which equipment is

causing the problem.

● If you have a special ring pattern for your fax phone number (using a

distinctive ring service through your telephone company), make sure that the

Answer Ring Pattern feature on your HP All-in-One is set to match. For

more information, see Change the answer ring pattern (distinctive ringing).

The HP All-in-One cannot send faxes, but can receive faxes

Solution

● The HP All-in-One might be dialing too fast or too soon. You might need to

insert some pauses in the number sequence. For example, if you need to

access an outside line before dialing the phone number, insert a pause

following the access number. If your number is 95555555, and 9 accesses

an outside line, you might insert pauses as follows: 9-555-5555. To insert a

pause during dialing, press Redial/Pause, or press the Space (#) button

repeatedly, until a dash (-) appears on the control panel display.

You can also use monitor dialing to send the fax. This enables you to listen

to the phone line as you dial. You can set the pace of your dialing and

respond to prompts as you dial. For more information, see Send a fax using

monitor dialing.

● The number you entered when sending the fax is not in the proper format or

the receiving fax machine is having problems. To check this, try calling the

fax number from a telephone and listen for fax tones. If you cannot hear fax

tones, the receiving fax machine might not be turned on or connected, or a

voice mail service could be interfering with the recipient's phone line. You

can also ask the recipient to check the receiving fax machine for any

problems.

Chapter 11

108 HP Officejet 5600 All-in-One series

Troubleshooting

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Others manual(s) of HP Officejet 5600

HP Officejet 5600 Quick start guide - English - 8 pages

HP Officejet 5600 Quick start guide - German - 8 pages

HP Officejet 5600 User Manual - German - 136 pages

HP Officejet 5600 Quick start guide - Dutch - 12 pages

HP Officejet 5600 User Manual - Dutch - 134 pages

HP Officejet 5600 Quick start guide - French - 12 pages

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HP Officejet 5600 Manual

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