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The product cannot connect to the wireless network.
Cause Solution
The product wireless settings and the network settings do not
match.
You might need to congure the product network settings
manually. Verify that you know the following network settings:
Communication mode
Network name (SSID)
Channel (ad-hoc networks only)
Authentication type
Use the Wireless Conguration utility to congure the product to
print on wireless network.
If the error persists, uninstall the product, and then re-run the
installer program. When prompted for network settings, provide the
settings, and then continue the installation.
The wireless router or access point is congured with a media
access control (MAC) lter that is denying the product access to the
network.
Congure the wireless router or access point so that the list of
accepted MAC addresses includes the product hardware address.
Refer to the device owners manual for help.
The wireless connection is sometimes disabled.
Cause Solution
The product environment might be aecting wireless
communication. The following situations can aect wireless
communication:
A concrete or metal framed wall stands between the product
and the wireless router or access point.
Televisions, computer appliances, microwave ovens,
intercoms, mobile/cellular phones, battery chargers, and AC
power adapters are installed close to the network.
A broadcast station or high-tension wire is located close to the
network.
A uorescent light that is near the network is being switched
on or o.
Move the product to a location where it can receive a steady signal
from the wireless router or access point. Or you might need to move
the wireless router or access point.
ENWW Solve wireless problems 65
73


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