Manual HP LASERJET PRO CP1025 (page 111 of 184) (English)

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Solve problems checklist

Follow these steps when trying to solve a problem with the product.

●

Step 1: Make sure that the product is set up correctly

●

Step 2: Check the cabling or wireless connection (network models only)

●

Step 3: Check to see if any control-panel lights are lit

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Step 4: Check the paper

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Step 5: Check the software

●

Step 6: Test print functionality

●

Step 7: Check the supplies

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Step 8: Try sending a print job from a computer

Step 1: Make sure that the product is set up correctly

Make sure that the product is set up correctly.

1. Press the power button to turn on the product or to deactivate the Auto-On\Auto-Off mode.

2. Check the power-cable connections.

3. Make sure that the line voltage is correct for the product power configuration. (See the label that is

on the back of the product for voltage requirements.) If you are using a power strip and its voltage

is not within specifications, plug the product directly into the wall. If it is already plugged into the

wall, try a different outlet.

4. Make sure that the print cartridge is installed correctly.

5. If none of these measures restores power, contact HP Customer Care.

Step 2: Check the cabling or wireless connection (network models

only)

1. Check the cable connection between the product and the computer. Make sure that the connection

is secure.

2. Make sure that the cable itself is not faulty by using a different cable, if possible.

Step 3: Check to see if any control-panel lights are lit

The control panel should indicate ready status. If an error message appears, resolve the error.

ENWW

Solve problems checklist

How do I clean all the rollers on this printer.?

Paper advances an inch or so then the machine shuts down. I have to pull out the paper and open all the doors for the machine to reset.
Submitted on 12-5-2022 at 00:33
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Others manual(s) of HP LASERJET PRO CP1025

HP LASERJET PRO CP1025 User Manual - German - 194 pages

HP LASERJET PRO CP1025 User Manual - Dutch - 182 pages

HP LASERJET PRO CP1025 User Manual - French - 194 pages

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HP LASERJET PRO CP1025 Manual

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