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It takes a very long time or I am unable to send an SMS
or MMS. What do I do?
If you have problem sending an SMS or MMS, please perform the following checks:
You should have at least 1.5 to 2 MB of free memory space on your HP iPAQ so that the device
operates efficiently. To check the free memory space, tap Start > Settings > System >
Memory.
Is the reception of the network signal good? You might be located within closed boundaries. If
yes, move to an open space or closer to a window. For more information, see
Check connection
and signal strength on page 22.
Try to select your network manually. For more information, see
View available phone networks
on page 31.
Contact your service operator, to check if the network has been set properly and necessary
provisioning of services is available.
I cannot use certain call functions. What should I do?
To use certain advanced call functions, such as Call Forwarding and Call Barring, you might need
to subscribe to these services from your service operator.
Why do I hear noises in the background during a phone
call?
You might hear noises in the background if you use your HP iPAQ near electronic equipment, such
as microwave oven, speakers, or a television set. Avoid using your HP iPAQ near such items as it
has an adverse effect on the voice quality.
How can I improve the standby time and talk time on my
HP iPAQ?
Follow the guidelines given below to improve the standby and talk times on your HP iPAQ.
The HP iPAQ might consume more power when the signal reception is poor. Try to move to an
open location when you use your HP iPAQ.
If you are not using the Push e-mail service, a service that continuously checks for e-mail
messages with the Web server, disable it as it consumes excessive battery capacity and
reduces the standby time.
If you are using a new battery, it might take several charging and discharging cycles to reach
its original capacity. Use the HP iPAQ after charging the battery completely. The solid green
LED display indicates full battery charge.
Do not overcharge or completely discharge the battery, as it might damage the battery and
reduce the standby and talk time.
If your battery is very old, replace it with a new one.
Avoid using the HP iPAQ in very high or low temperature environments. The efficiency of a
battery can be affected by extreme temperature conditions. To know more about the operating
temperatures on your HP iPAQ, see
Operating environment on page 118.
It takes a very long time or I am unable to send an SMS or MMS. What do I do? 137
149


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