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Light behavior
Cause and Solution
Edge lighting Paper tray light
To cancel the printing job, press (the Cancel button).
To continue printing the remaining pages, press (the Resume
button). The remaining pages will have the same errors as the rst page.
To change the default paper size automatically detected by the printer, see
Change the default paper size detected by the printer on page 23.
The printer receives a printing job, and detects that there is no paper in the
paper tray.
To cancel the printing job, press (the Cancel button).
To continue printing, load paper, and then press (the Resume
button).
For information about how to load paper, see Load media on page 18.
Ink error status
Light behavior
Cause and Solution
Edge
lighting
Cartridge
access door
Ink cartridge
light
Amber
across the
large light
bar
Blinking On for the
cartridge with
issue
On On One of the following might have occurred.
A counterfeit or previously used cartridge is installed.
The corresponding cartridge is very low on ink.
Try the following solutions to solve the problem.
If the corresponding cartridge is newly installed, it might be
counterfeit or previously used. Refer to the message in the HP
printer software or the HP Smart app for more information.
If the corresponding cartridge is not newly installed, it is very low
on ink. Press (the Resume button) to continue printing,
and replace the cartridge when the print quality is no longer
acceptable. For information about how to replace cartridges, see
Replace the cartridges on page 61.
Amber
across the
large light
bar
Blinking Blinking for the
cartridge with
issue
On O One of the following might have occurred.
The corresponding cartridge is missing.
If one of the cartridges is missing, the printer enters single
cartridge mode. To exit the single cartridge mode, insert the
102 Chapter 9 Solve a problem ENWW
108


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  • Printer has stopped printing, Letters E and I have appeared on screen Submitted on 5-12-2022 at 18:01

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  • I cannot copy a document. No lights are lit except the blue wireless light. There is no light in the output tray. Submitted on 14-6-2022 at 16:39

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    • I have a similar problem but cannot find an explanation why Answered on 3-10-2022 at 23:13

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  • Please show a diagram explaining where to load the paper Submitted on 9-6-2022 at 18:13

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  • I changed my black cartridge and now it just gives me the error message that he 0E0 blinking Submitted on 9-3-2022 at 19:30

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  • how do i scan from my printer? what buttons do I push? thank you Submitted on 19-2-2022 at 17:32

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  • I cannot copy from my printer no buttons are lit except the blue button Submitted on 22-1-2022 at 23:20

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  • I'm unable to load paper into the printer. Does this printer print 5X7 photo paper Submitted on 7-1-2022 at 20:13

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  • Error message says printer is offline. How do I correct that? Submitted on 28-11-2021 at 00:42

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  • how do i stop the printer from continually printing the same document?




    Submitted on 24-10-2021 at 01:23

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  • I ran it out of paper completely. When I reloaded, the first page jammed and after clearing all the bits I can find it still flashes E and 0 and will not print. Am I missing a reset button? I did completely power off and restart. Submitted on 17-10-2021 at 16:52

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  • how do you make 2 sided copies on the hp envy 6400
    Submitted on 16-10-2021 at 23:37

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  • I Have lost my disc to install my printer to another computer, how could I get a new disc?
    Submitted on 16-10-2021 at 19:08

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  • I get an error light in upper right front corner, where is the error< Submitted on 16-8-2021 at 02:37

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  • THEN PRINTER RAN OUT OF PAPER AND I PUT IN NEW AND NOW IT WILL NOT FEED TO PRINT Submitted on 17-6-2021 at 19:16

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  • When I try to notorious copy a full page it only copies part of it Submitted on 23-5-2021 at 13:08

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