724325

HP Envy Pro 6400 series Manual

98
Zoom out
Zoom in
Previous page
1/141
Next page
Fix cartridge problems
If an error occurs after a cartridge is installed, or if a message indicates a cartridge problem, try removing the
cartridges, verifying the protective piece of plastic tape has been removed from each cartridge, and then
reinserting the cartridges. If this does not work, clean the cartridge contacts. If the problem is still not
resolved, replace the cartridges. For information about replacing cartridges, see Replace the cartridges
on page 61.
To clean cartridge contacts
CAUTION: The cleaning procedure should take only a few minutes. Make sure that the cartridges are
reinstalled in the printer as soon as possible. It is not recommended to leave the cartridges outside the printer
longer than 30 minutes. If cartridges are left unprotected outside the printer, their nozzles might dry out and
clog up.
1. Check that power is on.
2. Open the cartridge access door.
3. Wait until the carriage stops moving.
4. Remove the cartridge indicated in the error message.
5. Clean the cartridge contacts and printer contacts.
a. Hold the cartridge by its sides with the bottom pointing up and locate the electrical contacts on the
cartridge.
The electrical contacts are the small gold-colored dots on the cartridge.
92 Chapter 9 Solve a problem ENWW
… 98 …


Need help? Post your question in this forum.

Forumrules
1

Forum

hp-envy-pro-6400-series

Reset search

  • Printer has stopped printing, Letters E and I have appeared on screen Submitted on 5-12-2022 at 18:01

    Reply Report abuse

  • I cannot copy a document. No lights are lit except the blue wireless light. There is no light in the output tray. Submitted on 14-6-2022 at 16:39

    Reply Report abuse

    • I have a similar problem but cannot find an explanation why Answered on 3-10-2022 at 23:13

      Vote up Report abuse

  • Please show a diagram explaining where to load the paper Submitted on 9-6-2022 at 18:13

    Reply Report abuse

  • I changed my black cartridge and now it just gives me the error message that he 0E0 blinking Submitted on 9-3-2022 at 19:30

    Reply Report abuse

  • how do i scan from my printer? what buttons do I push? thank you Submitted on 19-2-2022 at 17:32

    Reply Report abuse

  • I cannot copy from my printer no buttons are lit except the blue button Submitted on 22-1-2022 at 23:20

    Reply Report abuse

  • I'm unable to load paper into the printer. Does this printer print 5X7 photo paper Submitted on 7-1-2022 at 20:13

    Reply Report abuse

  • Error message says printer is offline. How do I correct that? Submitted on 28-11-2021 at 00:42

    Reply Report abuse

  • how do i stop the printer from continually printing the same document?




    Submitted on 24-10-2021 at 01:23

    Reply Report abuse

  • I ran it out of paper completely. When I reloaded, the first page jammed and after clearing all the bits I can find it still flashes E and 0 and will not print. Am I missing a reset button? I did completely power off and restart. Submitted on 17-10-2021 at 16:52

    Reply Report abuse

  • how do you make 2 sided copies on the hp envy 6400
    Submitted on 16-10-2021 at 23:37

    Reply Report abuse

  • I Have lost my disc to install my printer to another computer, how could I get a new disc?
    Submitted on 16-10-2021 at 19:08

    Reply Report abuse

  • I get an error light in upper right front corner, where is the error< Submitted on 16-8-2021 at 02:37

    Reply Report abuse

  • THEN PRINTER RAN OUT OF PAPER AND I PUT IN NEW AND NOW IT WILL NOT FEED TO PRINT Submitted on 17-6-2021 at 19:16

    Reply Report abuse

  • When I try to notorious copy a full page it only copies part of it Submitted on 23-5-2021 at 13:08

    Reply Report abuse


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for HP Envy Pro 6400 series at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of HP Envy Pro 6400 series in the language / languages: English as an attachment in your email.

The manual is 2,31 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of HP Envy Pro 6400 series

HP Envy Pro 6400 series User Manual - German - 147 pages

HP Envy Pro 6400 series User Manual - Dutch - 145 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info