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HP Envy 5052 Manual

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Windows Vista
i. From the Windows Start menu, click Control Panel, System and Maintenance,
Administrative Tools.
ii. Double-click Services.
iii. Right-click the Print Spooler service, and then click Properties.
iv. On the General tab, next to Startup type, make sure that Automatic is selected.
v. If the service is not already running, under Service status, click Start, and then click OK.
Windows XP
i. From the Windows Start menu, right click My Computer.
ii. Click Manage, and then click Services and Applications.
iii. Double-click Services, and then select Print Spooler.
iv. Right-click Print Spooler, and click Restart to restart the service.
b. Make sure the correct printer is set as the default printer.
The default printer has a check mark in a black or green circle next to it.
c. If the wrong printer is set as the default printer, right-click the correct printer and select Set as
Default Printer.
d. Try using your printer again.
6. Restart the computer.
7. Clear the print queue.
To clear the print queue
a. Depending on your operating system, do one of the following:
● Windows 10: From the Windows Start menu, select Windows System from the app list, select
Control Panel, and then click View devices and printers under Hardware and Sound.
● Windows 8.1 and Windows 8: Point to or tap the upper-right corner of the screen to open the
Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View
devices and printers.
● Windows 7: From the Windows Start menu, click Devices and Printers.
● Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
● Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and
Faxes.
b. Double-click the icon for your printer to open the print queue.
c. On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to
conrm.
d. If there are still documents in the queue, restart the computer and try printing again after the
computer has restarted.
e. Check the print queue again to make sure it is clear, and then try to print again.
ENWW Printing issues 63
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  • I want to remove paper tray from one envy 5052 and put it into another envy 5052 Submitted on 21-1-2023 at 20:51

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  • I have to really work with printer every time I want to use it why? Submitted on 20-2-2022 at 11:57

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  • My HP Envy 5052 received the following error code: 0XB86B9646. This is a new code for me... please help. Submitted on 20-10-2021 at 19:21

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  • HP EMVY 5052 all connected but cannot print. Has 14items backed to print but does nothing. How do I clean this up so I can print. I set it up without no wire connection but worked great a long time. how do I get to the HP Laptop and printer to work it. I am too old to understand all this computer stuff. Submitted on 6-7-2021 at 02:53

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