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HP Envy 5052 Manual

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Read general instructions in the Help for unable to print issues
To resolve print issues (Windows)
Make sure that the printer is turned on and that there is paper in the tray. If you are still unable to print, try
the following in order:
1. Check for error messages from the printer display and resolve them by following the onscreen
instructions.
2. If your computer is connected to the printer with a USB cable, disconnect and reconnect the USB cable. If
your computer is connected to the printer with a wireless connection, conrm that the connection is
working.
3. Verify that the printer is not paused or oine.
To verify that the printer is not paused or oine
a. Depending on your operating system, do one of the following:
● Windows 10: From the Windows Start menu, select Windows System from the app list, select
Control Panel, and then click View devices and printers under Hardware and Sound.
● Windows 8.1 and Windows 8: Point to or tap the upper-right corner of the screen to open the
Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View
devices and printers.
● Windows 7: From the Windows Start menu, click Devices and Printers.
● Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
● Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and
Faxes.
b. Either double-click the icon for your printer or right-click the icon for your printer and select See
what’s printing to open the print queue.
c. On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer
Oine.
d. If you made any changes, try to print again.
4. Verify that the printer is set as the default printer.
To verify that the printer is set as the default printer
a. Depending on your operating system, do one of the following:
● Windows 10: From the Windows Start menu, select Windows System from the app list, select
Control Panel, and then click View devices and printers under Hardware and Sound.
● Windows 8.1 and Windows 8: Point to or tap the upper-right corner of the screen to open the
Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View
devices and printers.
● Windows 7: From the Windows Start menu, click Devices and Printers.
ENWW Printing issues 61
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  • I want to remove paper tray from one envy 5052 and put it into another envy 5052 Submitted on 21-1-2023 at 20:51

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  • I have to really work with printer every time I want to use it why? Submitted on 20-2-2022 at 11:57

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  • My HP Envy 5052 received the following error code: 0XB86B9646. This is a new code for me... please help. Submitted on 20-10-2021 at 19:21

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  • HP EMVY 5052 all connected but cannot print. Has 14items backed to print but does nothing. How do I clean this up so I can print. I set it up without no wire connection but worked great a long time. how do I get to the HP Laptop and printer to work it. I am too old to understand all this computer stuff. Submitted on 6-7-2021 at 02:53

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