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HP DeskJet Ink Advantage 4670 series Manual

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Fix ink smears on printouts
If a printout shows smears of ink, for subsequent prints, try using the Clean Ink Smear function from the
printer display. This process takes several minutes to complete. Full-size plain paper needs to be loaded and
will be moved back and forth during the cleaning. Mechanical noises are normal at this time.
1. Load Letter or A4 unused plain white paper into the input tray.
2. From the printer control panel display, touch Tools .
3. Touch Clean Page Smears, and then follow the on-screen instructions.
NOTE: You can also do the same from the HP printer software or embedded web server (EWS). To access the
software or EWS, see Open the HP printer software (Windows) on page 11 or Open the embedded Web server
on page 61.
Copy issues
Troubleshoot copy problems Use an HP online troubleshooting wizard.
Get step-by-step instructions if the printer does not create a copy, or if your printouts are low quality.
NOTE: The HP online troubleshooting wizards may not be available in all languages.
Tips for copy and scan success on page 26
Scan issues
HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that will try to diagnose and x the issue automatically.
Solve scan problems Use an HP online troubleshooting wizard.
Get step-by-step instructions if you cannot create a scan or if your scans are low quality.
NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all
languages.
Tips for copy and scan success on page 26
Fax issues
Run the fax test report rst to see if there is a problem with your fax setup. If the test passes and you are still
having problems faxing, check the fax settings listed in the report to verify that the settings are correct.
Run the fax test
You can test your fax setup to check the status of the printer and to make sure it is set up correctly for faxing.
Perform this test only after you have completed fax setup on the printer. The test does the following:
●
Tests the fax hardware
●
Veries that the correct type of phone cord is connected to the printer
●
Checks that the phone cord is plugged into the correct port
ENWW Copy issues 77
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