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11
résolution des problèmes dinstallation, suite
connexion USB sous Windows, suite
quel est le problème ?
causes possibles
Désinstallez le logiciel, puis réinstallez-le.
1.Suivez lune des procédures ci-après:
Insérez le CD-ROM dans le lecteur et
sélectionnez loption de
suppression du
logiciel dimpression
. Suivez les instructions
affichées à l’écran.
Ouvrez l
Assistant dimprimante et sélectionnez
Outils et mises à jour > désinstaller le logiciel.
Cliquez sur
Démarrer > Programmes >
Hewlett-Packard > [imprimante hp deskjet] >
désinstaller le logiciel.
2.Fermez lintégralité des logiciels anti-virus et
autres programmes en cours dexécution sur
lordinateur.
3.Pour réinstaller le logiciel dimpression,
insérez le CD-ROM dans le lecteur et suivez
les instructions à l’écran.
Si le programme dinstallation ne démarre pas
automatiquement, reportez-vous aux conseils
de résolution du problème, page 7.
pour résoudre le problème
Le système dexploitation a arrêté
linstallation avant la fin.
Linstallation de la connexion USB sest
interrompue. Lorsque jai réessayé
deffectuer linstallation, lAssistant
Nouveau matériel détecté a disparu et le
port USB n’était pas disponible.
SubwayRG.book Page 11 Tuesday, March 5, 2002 3:06 AM
15


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