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HP Designjet 4020 Manual

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●
If you are using Mac OS with a USB connection, you may find that you need to change the data
encoding. Select the
icon, then Default printing options > PS options > Select encoding
> ASCII. Then configure your application to send ASCII data.
●
The print file may lack a proper file terminator and the printer is therefore waiting for the specified
I/O timeout period before assuming it is complete.
●
Nesting may be on and the printer is waiting for the specified nest wait timeout period before
calculating the appropriate nests. In this case, the printer display shows the remaining time for the
nesting timeout.
●
You may have requested a print preview from your printer driver. This is a function you can use to
check that the image is the one you want. In this case, the preview is displayed in a Web browser
window, and you must click a button to start printing.
The printer seems slow
Here are some possible explanations.
●
Did you set the print quality to Best? Best-quality prints take longer.
●
Did you specify the correct paper type when loading the paper? To find out the printer's current
paper type setting, see
View information about the paper on page 40.
●
Do you have a network connection to your printer? Check that all components used in the network
(network interface cards, hubs, routers, switches, cables) are capable of high-speed operation. Is
there a lot of traffic from other devices on the network?
●
Did you specify Extended drying time in the front panel? Try changing the drying time to Optimal;
see
Drying time on page 201.
●
Are your printheads in good condition? The printer may print slower to maintain print quality when
a printhead is faulty. Check the printhead status in the front panel or in the Embedded Web Server,
and recover or replace printheads if necessary.
●
Do you have high-density black areas in your image? In this case, the printer may change
temporarily to a slower print quality option in order to maintain quality.
The application slows down or hangs up while generating
the print job
Large quantities of data may be necessary to generate a high-quality large-format print job. In some
cases, this may cause your application to slow down very noticeably (taking several minutes to generate
the print job) or even to hang up.
To avoid this behavior in the Windows HP-GL/2 and HP RTL driver, select the Services tab, then the
Troubleshoot Software Problems icon, then try turning on the Compatibility with 16-bit applications
option. However, we recommend turning off this option for most jobs, because it may adversely affect
final print quality.
Communication failures between computer and printer
Some symptoms are:
●
The front-panel display does not show the “Receiving” message when you have sent an image to
the printer.
●
Your computer displays an error message when you are trying to print.
ENWW The printer seems slow 181
Other problems
… 191 …


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