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3. New printheads are shipped with a protective tape that covers the nozzles. Make sure that the
protective tape covering each printhead is removed.
4. Check that the printer is selected as the current or default printer.
Text or graphics are truncated
1. The print preview from your HP Designjet software will tell you whether the configuration is
correct: check the margins, the page size, the page orientation, and the scale factor.
2. If the text or graphics are cut off at the edges of the page, make sure the margin settings for the
document do not exceed the printable area of your printer. See
Printer minimum margins
on page 23.
3. The page orientation that you have selected may not be correct for the document you are
printing. Check your print settings and try printing again.
Parts of the image are missing or misplaced
Check that the following settings are correctly set in the printer driver.
The page size or paper size
Scaling (the printed image should fit on the paper)
Orientation
The printer seems to disregard the print settings
Some software applications allow you to set certain print settings, such as the print order. These print
settings may differ from those specified in the printer driver.
Ensure that the print settings in the application match the settings in the driver.
ENWW Text or graphics are truncated 37
Quality issues
43


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