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Problemen oplossen www.hp.com 2–51
Problemen oplossen zonder gebruik van diagnosevoorzieningen
Downloaden van Internet
duurt te lang.
Modem is niet goed
geconfigureerd.
Controleer of de juiste modemsnelheid
en COM-poort zijn ingesteld.
In Windows XP doet u het volgende:
1. Kies Start >
Configuratiescherm.
2. Dubbelklik op Systeem.
3. Klik op het tabblad Hardware.
4. Klik in het vak Apparaatbeheer
op de knop Apparaatbeheer.
5. Dubbelklik op Poorten
(COM & LPT).
6. Klik met de rechtermuisknop op de
COM-poort die door het modem
wordt gebruikt en klik vervolgens
op Eigenschappen.
7. Controleer bij Apparaatstatus
of het modem correct functioneert.
8. Controleer bij Apparaatgebruik
of het modem is ingeschakeld.
9. Als er nog steeds problemen zijn,
klikt u op de knop Problemen
oplossen en volgt u de instructies
op het scherm.
Problemen met de Internet-toegang oplossen (vervolg)
Probleem Oorzaak Oplossing
67


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