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2–50 www.hp.com Problemen oplossen
Problemen oplossen zonder gebruik van diagnosevoorzieningen
Kan geen verbinding
maken met Internet.
(vervolg)
De kabel- of
DSL-service is niet
beschikbaar of
tijdelijk onderbroken.
Probeer op een later tijdstip verbinding
met Internet te maken of neem contact
op met de ISP. (Als er verbinding is
met de kabel- of DSL-service, brandt
het verbindingslampje aan de voorkant
van het modem.)
De CAT5 UTP-kabel is
niet aangesloten.
Sluit de CAT5 UTP-kabel aan tussen het
kabelmodem en de RJ-45-connector op
de computer. (Als de verbinding goed
is, brandt het "PC"-lampje aan de
voorkant van het modem.)
Het IP-adres is niet
goed ingesteld.
Informeer bij de ISP naar het juiste
IP-adres.
Cookies zijn
beschadigd.
(Een "cookie" is een
klein stukje informatie
dat door sommige
webservers tijdelijk in
de webbrowser wordt
opgeslagen. Op deze
manier blijft in de
browser specifieke
informatie bewaard,
die de webserver later
weer kan opvragen.)
In Windows XP doet u het volgende:
1. Kies Start >
Configuratiescherm.
2. Dubbelklik op Internet-opties.
3. Klik in het tabblad Algemeen op
de knop Cookies verwijderen.
Internet-programma’s
worden niet automatisch
gestart.
Sommige programma’s
worden pas gestart
nadat u zich heeft
aangemeld bij de ISP.
Meld u aan bij de ISP en start
vervolgens het gewenste programma.
Problemen met de Internet-toegang oplossen (vervolg)
Probleem Oorzaak Oplossing
66


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