d. Click Download, click Run, and then click Run again.
e. When the utility launches, select the printer from the drop-down list, and then click Send Firmware.
f. Follow the on-screen instructions to complete the installation, and then click the Exit button to close
the utility.
4. Verify that the fax was set up when the printer software was installed.
From the computer, in the HP program folder, run the Fax Setup Utility.
5. Verify that the telephone service supports analog fax.
● If using ISDN or digital PBX, contact your service provider for information about conguring to an
analog fax line.
● If using a VoIP service, change the Fax Speed setting to Speed-Slow (9600 bps). From the control
panel Home Screen, select Fax, select Setup, and then select Preferences.
● Ask if your service provider supports fax, and what the recommended fax modem speed is. Some
companies might require an adapter.
● If you are using a DSL service, make sure that a lter is included on the phone-line connection to the
printer. Contact the DSL service provider, or purchase a DSL lter if you do not have one. If a DSL lter
is installed, try another lter because lters can be defective.
172 Chapter 9 Solve problems ENWW
