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Make sure that the pump is disconnected
from the electric power supply before
performing any maintenance.
If pump performance drops it may be
because the two filters in the kit have
become clogged, and require cleaning.
Regularly check the coarse filter on the end
of the suction hose, and clean if required.
After checking or cleaning the pump,
reprime, see steps F-J.
Regularly check fine filter fitted prior to the
pump, and clean if required.
Use the large plastic spanner supplied to
loosen large yellow locking nut.
Remove cup and filter, clean under a tap. Do
not scrub.
Reassemble, and make sure the nut is
tightened securely - use spanner provided.
Disconnect hose and loosen bottom red nut
and allow to drain.
Store the pump in a dry place and protect
from frost.
Hozelock Limited
Midpoint Park, Birmingham. B76 1AB
Tel : +44 (0) 121 313 1122
Internet : www.hozelock.com
Email : info@hozelock.com
Contact details
Pump storage
K
L
M
Maintenance
Troubleshooting
Problem Possible Cause Remedy
The pump does not
pump water and the
motor is not running
No electricity Check that the electricity supply is turned
on and that the pump is correctly plugged
in
Plug inserted incorrectly
Circuit breaker is tripped Reset electricity supply.
If the circuit breaker trips once more
contact a specialised electrician
Damaged motor Contact Hozelock customer services for
assistance
Pump has overheated Pump contains thermal protection - check
if pump case is hot, and if so, allow to
cool
The pump supplies a
limited amount of
water or the pump
does not pump
water, and the
motor is running,
even after several
minutes the pump is
still noisy
Pump full of air Unplug from the electricity supply
Pump is not primed Repeat priming process - follow steps 6 -
10
Obstructed inlet Check inlet is under surface of water, inlet
filter is clean, and inlet hose is not kinked
or damaged
Obstructed pipe/outlet Remove obstructions in inlet hose or kinks
Worn impeller Contact Hozelock customer services for
assistance
The pump works
only intermittently
The temperature of the fluid
is too high
Only use with fluids below 35ºC
Fluid too dirty Empty and clean the water butt, refill
with fresh rain/tap water
6


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