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Messages / Resolving problems
Message Cause Solution
Blade motor
The temperature of the blade motor is
or exceeds 85°C.
Leave the power ON and the control panel cover
open, and wait 15 to 30 minutes until the message
disappears. If the message does not disappear,
contact your dealer.
No loop signal
A signal is not being received from the
docking station.
Check the power to the docking station.
If the message does not disappear or the
docking station LED is blinking amber, check
if the boundary wire connectors are correctly
connected, and check if there are no similar
lawnmowers in the area. If the message still does
not disappear, contact your dealer.
Obstruction
detection
An obstruction is being detected, or
the sensor detects something.
Enter the PIN so that the message disappears.
If the message does not disappear, contact your
dealer.
Obstruction
sensor
Obstruction sensor is inactive, or there
is an object interrupting the sensor.
Holding the display with one hand, push or pull
the main cover slowly and fully.
“Obstruction detection” message should appear.
Follow the instruction for this message.
If “Obstruction sensor” message remains, check
around the underneath the cover for any objects
like chips, dust or small toys, then remove it, or
contact your dealer.
Excessive Tilt
The lawnmower is in an excessively
tilted area.
Place the lawnmower on a at surface, and enter
the PIN so that the message disappears. If the
message does not disappear, contact your dealer.
Lifted
The cover has been lifted by
something, e.g. a stone.
Enter the PIN so that the message disappears.
If the cover is heavily damaged or the message
does not disappear, contact your dealer.
Upside down
The lawnmower is upside down. Place the lawnmower on a at surface, and enter
the PIN so that the message disappears. If the
message does not disappear, contact your dealer.
Contact your dealer if the following messages have appeared.
Area sensor
Battery Error
Battery Temperature
Blade motor
Blade motor blocked
Blade motor relay
Charging control
Clock
Communication error
Data memory error
Display Unit error
Lift sensor
Manual stop
Motor ECU Error
Motor sensor Blade
Motor sensor L
Motor sensor R
Obstruction sensor
Rollover sensor
Tilt sensor
Wheel motor
Wheel motor blocked
Wheel motor relay
Yaw sensor
Resolving problems
Problem Solution
The lawnmower cannot be charged. Check the connections, and charge the lawnmower again.
If the lawnmower cannot be charged, contact your dealer.
The lawnmower will not enter an area,
or the blades and movement have
stopped.
The lawnmower will try to evade an area with a slope of more than 20°.
Blades and the movement motor stop at 35°±5°. Input the PIN (Personal
Identication Number).
The lawnmower stops frequently. Operation of this product with other wireless devices, remote controls, or
electric fences is not guaranteed. Contact your dealer.
The lawnmower leaves the preset area
or behaves differently from the settings.
Contact your dealer.
The boundary wire has slackened and
come out of the ground or a peg has
come out of the ground.
Be careful not to trip on the boundary wire or peg. Contact your dealer.
A strange noise is heard from the
lawnmower.
Contact your dealer.
50


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