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16 ENGLISH
CONSUMER INFORMATION
DISTRIBUTOR/DEALER LOCATOR INFORMATION
Visit our website: http://www.honda-engines-eu.com
CUSTOMER SERVICE INFORMATION
Servicing dealership personnel are trained professionals. They
should be able to answer any question you may have. If you
encounter a problem that your dealer does not solve to your
satisfaction, please discuss it with the dealership’s management.
The Service Manager, General Manager, or Owner can help.
Almost all problems are solved in this way.
If you are dissatisfied with the decision made by the dealership’s
management, contact the Honda Office as shown.
<Honda’s Office>
When you write or call, please provide this information:
Equipment manufacturer’s name and model number that the
engine is mounted on
Engine model, serial number, and type (see page 13)
Name of dealer who sold the engine to you
Name, address, and contact person of the dealer who services
your engine
Date of purchase
Your name, address and telephone number
A detailed description of the problem
Honda Europe NV.
European Engine Center
http://www.honda-engines-eu.com
Please contact the Honda distributor in your area for assistance.
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