In order to register your warranty, please fill out and return with a copy of your invoice to:
Hisense Warranty Registration
PO BOX 360 Ferntree Gully VIC 3156 Australia
WARRANTY CLAIMS PROCEDURE
Please retain this portion for your records
Before making a claim, please make sure that you understand the terms and conditions of the warranty
Check and ensure the installation of all power cables to the power point are secure and power is turned on, all cables
leads and connectors are connected properly and that all switches are turned on and functioning
Check that there is power at the power point by using a small appliance
Check that all settings are set according to the instruction manual
Please keep this certificate in a safe place together with your product receipt. Should you need t
o make a claim, the
responsibility of proof of ownership of the equipment is on you. If a claim is made that is found not to be covered under
this warranty, or no faulty hardware components are found, you will be charged at Hisense or Hisense Authorised Service
Center's standard service charge plus an administration fee.
PLEASE REFER TO THE TROUBLESHOOTING GUIDE
AT THE END OF THIS MANUAL
Service Procedure
Please have your original invoice, model, and serial number ready. To receive service, you are required to:
Call 1800 447 367. Service claims may be made between 8:30AM – 7:30 PM Mon. to Fri. and 9AM –
5PM Sat. to Sun. excluding public holidays where a call representative will log your claim for processing.
You MUST provide a serial number and purchase detail to lodge a valid job. You will then be provided a job
number.
You are required to fax or email your original invoice prior to a replacement been shipped.
12 MONTHS IN HOME REPLACEMENT LCD WARRANTY*
Hisense Australia will provide its nearest service centre for repairs or replacement under warranty. You will need to ensure that you have already called
Hisense Warranty Centre and have received a JOB NUMBER.
* Excludes DVD Drive relat
ed faults which Hisense Australia provides a separate service stated below
12 MONTHS COURIER HOTSWAP DVD DRIVE WARRANTY*
Hisense Australia will provide a replacement removable DVD Drive, should you be experiencing DVD related faults, via courier which can easily be
replaced by following the instructions for replacement within this manual.
*The faulty DVD drive must be returned to Hisense Australia or you may be liable for the cost of the part and freight
36 MONTHS IN HOME REPLACEMENT WARRANTY*
Hisense Australia will provide its nearest service centre for repairs under warranty. You will need to ensure that you have
already called Hisense Warranty Centre and received a JOB NUMBER.
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