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If you feel there's a problem with your TV, you can try turning off the TV then restart it. You can also
check below chart of remedies. If the problem isn't resolved, please contact ph 1800 447 367. for
further assistance.
Appendix
Trouble shooting
Symptom Remedy
No sound or picture
Ɣ The picture is normal, but
there is no sound
Ɣ No picture and white or black
picture
Ɣ The sound and picture are
interfered
Ɣ Unclear picture or picture
with snow
Ɣ The remote control does not
work
Ɣ H/V strip or the picture
shaking
Ɣ The TV cabinet makes a
“Clicking” sound
Ɣ The DMP function not
working
PLEASE NOTE:
Files on my USB are not
playing
1. Check if the power line is in the outlet and if it has electricity.
2. Check if you have pressed Power button on the TV or Power button on
the remote control.
3. Check the setting of picture brightness and contrast.
4. Check the volume.
1. Check the volume.
2. Check if Mute mode is set.
1. Adjust Picture Setting.
2. Check Colour System.
1. Try to find the appliance affecting the TV set, and move it far away from
the TV set.
2. Insert the power plug of the TV set into another outlet.
1. Check the direction, position and connection of your antenna.
2. Adjust the direction of your antenna or reset or fine tune the channel.
1. Change the batteries in the remote control.
2. Clean the upper side of the remote control (radiating window)
3. Check the contacting points of the batteries.
4. Check if there is obstruction between the remote control and the monitor.
5. Check if the batteries are correctly installed.
Check if there is interfering source nearby, such as appliances or electric
tools.
This happens due to temperature change causing the television cabinet to
expand or contract. This is normal, and shouldn't cause alarm.
Images, music and video files which were modified and or damaged by
computer virus' or corrupted may affect proper play.
Check the USB devices for corruption.
If your digital picture is pixelating and blotchy it may be due to the antenna
System, It may not be in an adequate position or a new antenna system is
required along with suitable cabling for digital television receivers.
Check the signal strength in the Channel menu to verify.
Some forms of files cannot be played due to restrictions. This is not a fault
with your TV.
38


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