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Hercules Panasonic Pedelec 2020 Manual

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MY20H08-2_1.0_30.08.2019 88
Troubleshooting, fault clearance and repair
9.6 Display
9.7 Miscellaneous
Symptom Cause Remedy
No data are shown on the
monitor if you press the on-
off button on the battery.
The battery charge level may be
insufficient.
Charge the battery.
Switch the power on.
Is the power switched on? Keep the battery on-off button pressed down to switch on the power
again.
Is the battery charged? If the battery is fitted to the pedelec and is being charged, it cannot
be switched on. Stop the charging process.
Is the connector fitted to the power cable
correctly?
Check whether the power cable connector connecting the motor unit
to the drive unit has not disconnected. If you are not sure, contact
your specialist dealer.
A component may be connected which the
system is unable to recognise.
Contact your specialist dealer.
The gear level is not shown
on the display.
The gear level is only shown if the
electronic gear shift is used.
Check whether the power cable pug has been disconnected. If you
are not sure, contact your specialist dealer.
The settings menu cannot
be opened while you are
riding.
The product is designed in such a way that
the settings menu cannot be opened if the
system detects that someone is riding the
pedelec. This is not a malfunction.
Stop the pedelec and then adjust the settings.
The time display is flashing
"0:00".
The coin cell in the display has come to the
end of its service life.
Replace the coin cell in the display.
Table 40: Error solution for the display
Symptom Cause Remedy
Two beeps will sound if a
switch is pressed but the
switch cannot be operated.
Pressed switch mode has been
deactivated.
This is not a malfunction.
Three beeps are sounded. A fault or warning has occurred. This occurs when a warning or an error is shown on the display
screen. Follow the instructions for the code indicated on screen in
Section 6.2 System Messages.
When you use an electronic
gear shift, you can feel that
pedal assistance becomes
weaker when the gear is
changed.
This is because the computer sets the
pedal assistance to the optimum level.
This is not a malfunction.
You hear a noise after
shifting gears.
Contact your specialist dealer.
It is normal to hear a noise
coming from the rear wheel
when cycling as normal.
The gear shift setting may not have been
made properly.
Contact your specialist dealer.
If you stop the pedelec, gear
transmission does not switch
to the position pre-
configured in the functional
feature.
You may have applied too much pressure
onto the pedals.
It is easier to change gears if you press onto the pedals gently.
Table 41: Error solution for battery
… 88 …


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Others manual(s) of Hercules Panasonic Pedelec 2020

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