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Harman® • P-Series Owner’s Manual_R16 • 2018 - ___ • 01/2319 8390-044C
6 6 Troubleshooting and Frequently Asked Questions
Status light error messages:
2 Blinks: Indicates an open feed circuit, typically from
pressure switch or hopper switch. Blink status automatically
clears when feed circuit is complete. Does not blink if door/
hopperisopenedwhenstoveiso󰀨.
3 Blinks:IndicatesthattheESP(ExhaustSensingProbe)
has failed, has a broken connection, or has gone out of range
too many times. This requires a manual reset*.
4 Blinks: Can occur only in Room Temp Mode and
indicates Room Sensing Probe failed or not installed. If a
Room Sensing Probe is then installed, the status light will
automatically reset.
NOTE: Unitwillnotstartin"AUTO"withthisstatuserror.
5 Blinks (In Igniter Auto. Mode Only): Indicates that the unit
hasfailedtolightwithinthe36minutestartcycle.Toreset-
TurnModeSelectorto"OFF",thenturntoeithermodeagain.)
6 Blinks : Indicates that the control has calculated poor or
incomplete combustion occurring for more than 25 minutes.
Asixblinkstatusmaybesetifthestoveisallowedtorunout
ofpellets.Toreset,turnmodeselectorto"OFF"thenback
on to the desired mode. If the unit was not out of pellets, see
Troubleshooting section for more details.
* Manual reset-disconnectpowercordforafewseconds
and reconnect. If error still occurs call your Dealer.
A. Error Code Description
B. Frequently Asked Questions
ISSUES SOLUTIONS
1. Metallic noise. 1. Noiseiscausedbymetalexpandingandcontractingasit
heats up and cools down, similar to the sound produced
byafurnaceorheatingduct.Thisnoisedoesnota󰀨ect
the operation or longevity of your appliance.
2. White ash buildup on glass. 2. Thisisnormal.Cleantheglassusinganynon-abrasive
glass cleaner.
3. Glass has buildup of black soot 3. Excessive build-up of ash. See solution #4. The lower
burn settings will produce more ash, the higher burn
settings produce less. The more it burns on low the more
frequent cleaning of the glass is required.
4. Glass has turned dirty. 4. Excessivebuildup of ash.Thelowerburnsettingswill
produce more ash, the higher burn settings produce less.
The more it burns on low the more frequent cleaning of
the glass is required.
5. Firehastallameswithblacktailsandislazy. 5. The feed rate needs to be reduced or the burnpot needs
cleaning. Heat exchanger or exhaust blower needs
cleaning.
6. Smokystart-uporpu󰀨sofsmokefromtheairwash. 6. Either the burnpot is dirty or there is too much fuel at
start-upandnotenoughair.
7. Largeameatstart-up. 7. This is normal. Flame will settle down once the re is
established.
Contact your dealer for additional information regarding operation and troubleshooting. Visit www.harmanstoves.
com to nd dealer.
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