21
Troubleshooting
Troubleshooting without display code
Problem Cause Solution
Washing machine Programme is not yet started. Press “Start/Pause“ button.
fails to operate. Door is not properly closed. Close the door properly.
Machine has not been switched on. Switch the machine on.
Power failure. Check power supply.
Washing machine No chosen programme. Set programme and start it.
will not be filled No water. Check water tap.
with water. Inlet hose is kniked. Check inlet hose.
Inlet hose filter is blocked. Unblock inlet hose filter.
Water pressure is less than Check water pressure.
0,03 MPa.
Water supply failure. Ensure the water supply.
Machine is draining Height of drain hose is Make sure that drain hose
while being filled below 80 cm. is properly installed.
Drain hose end could
reach into water.
lever
In case of power failure
The current programme and its setting will be saved only
sitratselcycemmargorpwenaylbaborP.emittrohsarof
needed.
If a power failure cuts an operating wash programme door
opening is mechanically blocked.To get out any laundry
water level should not be seen in the glassy porthole of the
door - danger of burns!
Not till then pull lever beneath service flap until door is
unlocked by a gentle click.Afterwards refix all parts.
20
Troubleshooting
Display code
noituloSesuaCedoC
Auto
AL-1
/AL-2
/AL-3
/AL-4
Automatic
Weighing the laundry load in
the drum.
load detection.
Laundry weight detection in progress, please
wait until program cycle time is displayed.
Please wait until program cycle time is
displayed: AL-1 = small load;AL-2 = half load;
AL-3 = optimized weight load;
AL-4 = full load.
1:25 Remaining wash cycle time. Refer to additional symbol.
19:30 Remaining wash cycle time. End is likely delayed - refer to symbol.
Lock
Door cannot be opened due to
water level or hot water in the
drum.
Wait to the end of program or cancel the
program and select the drain program. In
case of hot water is in the drum, to avoid
scalding, select a handwash program and
wash several minutes and then select a
draining program before open the door.
End End of cycle.
E1 Drainage error, water not emptied Clean pump filter.
Check drain hose for blockage
and proper
installation.
E2 Lock - error. Shut the door properly.
E4 Water level not reached after 8
minutes.
Check if water supply
and water pressure
is normal.
Drain hose is self-syphoning.
E8 Water protective level - error. Auto release.Otherwise contact the
After sales service.
F3 Temperature sensor - error. Contact the After sales service.
F4 Heating error (Appears at the end of
a cycle .)
Contact the After sales service.
F7 Motor - error. Contact theAfter sales service.
FA Water level sensor error. Contact theAfter sales service.
FC Electronic control - error. Contact theAfter sales service.
Unb Unbalanced load and not able to
spin.
Check and balance the laundry load in the
drum. Also reduce the load if too heavy.
Restart with a spin program.
within 6 minutes.
