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9 - Troubleshooting EN
18
Problem Possible Cause Possible Solution
The appliance
makes a clicking
sound
This is normal. It is caused by the
refrigeration unit switching on or
A slight sound is to
be heard similar to
ter.
This is normal.
The appliance makes a
motor sound
The refrigeration unit has just
t
urned itself on. This is normal
It is not cold enough
inside the appli
ance.
The temperature is set too high.
Goods that are too warm have
been stored.
Too much food has been stored at
a time.
The goods are too close to each
other.
The door is not tightly closed.
The door has been opened too
frequently or for too long.
Reset the temperature.
Always cool down goods be
fore storing them.
Always store small quantities of
food.
Leave a gap between several
Close the door.
Do not open the door too fre
quently.
It is too cold inside
the appliance.
The temperature is set too low.
The Fast-freezing function is ac
tivated or has been running too
long.
Reset the temperature.
function.
Moisture accumu
lates on the surface
of the appliance.
The climate is too warm and too
damp.
This is normal in damp climate
and will change when the hu
midity decreases. Wipe dry with
a cloth.
Strong ice and frost
in the freezer com
partment.
The goods were not adequately
packaged .
T
he door is not tightly closed.
The door has been opened too
frequently or for too long.
The door gasket is dirty, worn,
cracked or mis-matched.
Something on the inside prevents
the door f
rom closing properly.
Always pack the goods well.
Close the door.
Do not open the door too fre
quently.
Clean the door gasket or re
place them by the customer
service.
Reposition the shelves, door
racks, or internal containers to
allow the door to close.
The cooling system
does not work. Mains plug is not connected to the
mains socket.
T
he power supply is not intact.
Connect the mains plug.
Check the electrical supply to
the room. Call the local elec
tricity company!
18


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