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What happened...? Possible cause What to do?
The burners will not burn
The ame is uneven / unstable
Flame is uneven due to a
wrong gas power setting.
Have an expert check he gas
pipeline!
The ame from the burners
suddenly changes
Wrongly assembled parts of the
kitchen hob
Assemble the burner correctly.
Burner ignition takes more time Wrongly assembled parts of the
kitchen hob
Assemble the burner correctly.
The ame is extinguished
shortly after ignition
Knob pressed too short or to
weakly.
Keep the knob depressed for
a longer period of time. Before
releasing it, pres it harder.
The grid has discolored in the
burner area?
This is a commonplace
phenomenon resulting from
high temperature
Clean the grid with a metal care
detergent.
Electric power supply in general
is interrupted?
The fuse may be blown. Check the fuse in the fuse box
and replace it if it is blown.
Electric ignition of the burners
no longer works?
There are food or detergent
residues between the spark
plug and the burner.
Open and carefully clean the
opening between the spark plug
and the burner.
If the burner cover looks
unappealing...
Regular dirt Clean the burner covers with a
metal care detergent.
If the problem persists despite observing the instructions above, call
an authorized service technician. Elimination of any errors or warranty
claims that resulted from improper connection or use of the appliance
is not covered by our warranty. In such cases, the costs of repair are
borne by the user.
During the warranty period, only a service center authorized by the manufacturer may carry
out any repairs.
Before making any repairs, make sure the appliance is disconnected from the power mains either by
removing the fuse or by disconnecting the power plug from the wall outlet.
Unauthorized tampering with and repairs of the kitchen range (cooking hob) can result in electric shock
or short circuit; hence, do not attempt to perform any repairs by yourselves. Leave such tasks to an
expert or an authorized service unit.
In case of minor faults or problems with the appliance operation, check the following instructions to see
whether you can eliminate the causes by yourselves.
A visit by a service technician during the warranty period will be
charged if the appliance is not functioning because of improper
use. Store these instructions in a place where they are always
readily accessible; if pas the appliance on to another person, the
instructions should also be included.
Following is some advice on rectifying some common problems.
Important
10
Special warnings and fault reporting
10


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