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Template Module, Version 2.1, 11.08.2020 / Template Basiseinstellungen: Version 3.1 - 07.07.2020
Diagnostics and troubleshooting
Gigaset N870 IP PRO / Admin IE-UK-International en / A31008-XXXXX-XXXX-X-XX / diagnostics.fm / 8/10/21
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Enter the SNMP username and the SNMP password.
Storing management information in MIB format
You can store management information for all base stations in MIB syntax.
Click on Download MIB Select the location where the MIB file should be stored using the
system file selection dialogue . . . the file with the MIB information is stored in TXT format.
Diagnostics
For diagnostic purposes you can create a dump with different contents. A dump may help soft-
ware developers and system administrators to diagnose, identify and resolve problems that led
to system failures.
Settings System Diagnostics
A standard set of diagnostic info will be downloaded. Additionally you can add following
options:
Mark the check mark next to the dump type you want to include.
Click on Download Select the location where the dump file should be stored using the
system file selection dialogue. Enter a name for the dump file. The file is stored as tar archive.
The default file name is
<MAC address of integrator><firmware version><date of export>_diagnostics.tar
The SNMP manager access data can be set for all DECT managers here or for each individual
DECT manager ( p. 40).
If the access data defined here should be used for all DECT managers, click on Use on all DECT
Managers.
Core dump Includes, if available, a core dump of a crashed application.
Ram dump Includes, if available, a RAM dump of a crashed CSS (co-processor
for DECT and media real-time processing).
Core dump and CSS RAM dump can be used by service personnel
for post-mortem debugging. Because the file size is several MBytes,
not all data can be collected due to limited overall sysdump file size.
Therefore, these options should be used carefully.
Last incident sysdump Dump of the last incident. Contains only the system memory part
that represents the last incident.
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