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Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to
call for service.
Before you call for service…
GEAppliances.com
Problem Possible Causes What To Do
Dryer shakes or
makes noise
Some shaking/noise is normal.
Dryer may be sitting unevenly.
Move dryer to an even floor space, or adjust leveling legs as necessary
until even.
Clothes take too
long to dry
Improper or obstructed ducting Check the Installation Instructions to make sure the dryer venting is
correct.
Make sure ducting is clean, free of kinks and unobstructed.
Check to see if outside wall damper operates easily.
Improper sorting Separate heavy items from lightweight items (generally, a well-sorted
washer load is a well-sorted dryer load).
Large loads of heavy fabrics
(like beach towels)
Large, heavy fabrics contain more moisture and take longer to dry.
Separate large, heavy fabrics into smaller loads to speed drying time.
Controls improperly set Match control settings to the load you are drying.
Lint filter is full Clean lint filter before every load.
Blown fuses or tripped circuit
breaker
Replace fuses or reset circuit breakers. Since most dryers use 2 fuses/
breakers, make sure both are operating.
Overloading/combining loads Do not put more than one washer load in the dryer at a time.
Underloading If you are drying only one or two items, add a few items to ensure proper
tumbling.
eDry is enabled The eDry feature is designed to operate your dryer in the most
energy efficient mode, which is not always the fastest mode. In some
instances, dry times may be extended to reduce overall energy usage
for the cycle.
The Dry dryness
level was chosen
but load is still
damp
Load consists of a mixture of
heavy and light fabrics
When combining heavy and light fabrics in a load, choose More Dry.
Exhaust system is blocked Inspect and clean exhaust system.
Control buttons
not responding
Controls accidentally put in
service mode
Press Start/Pause.
Controls accidentally put in lock
mode
Hold the Lock Control button for 3 seconds to unlock the dryer.
Controls performed an incorrect
operation
Reset the in-house breaker.
Dryer doesn’t
start
Control panel is “asleep” This is normal. Press Power to activate the control panel.
Dryer is unplugged Make sure the dryer plug is pushed completely into the outlet.
Fuse is blown/circuit breaker is
tripped
Check the building’s fuse/circuit breaker box and replace fuse or reset
breaker. NOTE: Electric dryers use two fuses or breakers.
Dryer was accidentally paused
when starting Delay Dry
If the light on the Start/Pause button is flashing, the dryer is paused. Press
Start/Pause to restart the countdown.
No numbers
displayed during
cycle, only lights
Dryer is continuously
monitoring the amount of
moisture in the clothes
This is normal. When the dryer senses a low level of moisture in the load,
the dryer will display the dry time remaining.
42


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