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Vision Large
Conventional Flue
with Thermostatic Remote Control
PR2308 Issue 2 (May 2017)
Instructions for Use, Installation and Servicing
For use in GB, IE (Great Britain and Republic of Ireland)
THE OUTER CASING, FRONT AND GLASS PANEL BECOME EXTREMELY HOT DURING OPERATION AND
WILL RESULT IN SERIOUS INJURY AND BURNS IF TOUCHED. IT IS THEREFORE RECOMMENDED THAT
A FIREGUARD COMPLYING WITH BS 8423 (LATEST EDITION) IS USED IN THE PRESENCE OF YOUNG
CHILDREN, THE ELDERLY OR INFIRM.
This product contains a heat resistant glass panel. This panel should be checked during Installation and at each servicing interval. If any
damage is observed on the front face of the glass panel (scratches, scores, cracks or other surface defects), the glass panel must be replaced
and the appliance must not be used until a replacement is installed. Under no circumstances should the appliance be used if any damage is
observed, the glass panel is removed or broken.
These Instructions must be left with the appliance for future reference and for consultation when servicing the appliance. Please make the
customer aware of the correct operation of the appliance before leaving these instructions with them.
The commissioning sheet found on Page 3 of this Instruction manual must be completed by the Installer prior to leaving the premises.
IMPORTANT
2
Appliance Commissioning Checklist ......................3
User Instructions .......................................................4
Installation Instructions ............................................9
Technical Specifications ............................................................. 9
Site Requirements .................................................................... 11
Installation ................................................................................13
Commissioning ......................................................................... 22
Servicing Instructions .............................................23
Fault Finding .............................................................................23
How to replace parts ................................................................ 25
Spare parts list .........................................................................31
Service Records ....................................................................... 34
Vision Large Conventional Flue
Contents
Covering the following models:
If you have purchased your stove or fire from an authorised stockist
within our Expert Retailer Network, then automatically your product
will carry a 2 year warranty as standard. The 2 year warranty can be
further extended to a total warranty period of 5 years by registering
your Gazco Stove or Fireplace within one month of the latter of the
purchase date or installation date. Accordingly, the start date for
the warranty period is the date of purchase. During the registration
process, the Expert Retailer details will be required for your Extended
Warranty to be activated. Any product purchased outside of our Expert
Retailer Network will carry a standard 12 month, non-extendable
warranty.
It is a condition of the Extended Warranty that the installation
complies with the relevant Building Regulations and is carried out
by a suitably trained and qualified individual (GasSafe in the UK or
equivalent in other countries) with the certificate of installation and the
Commissioning Report on Page 3 completed and retained by the end
user.
Full terms and conditions are detailed in the Warranty Statement on
the Gazco website www.Gazco.com. In the event of any conflict of
information the wording on the website shall prevail.
Important Note: Should any problems be experienced with your
product, claims must first be submitted to the Expert Retailer where
the appliance was purchased from who will offer immediate assistance
or contact Gazco on your behalf.
It is a requirement of the Building Regulations 2010 that the installation of this appliance is notified to the Local Authority. It is
the responsibility of the GasSafe registered installer to carry out this notification to the Local Authority via the GasSafe register
Competent Persons Scheme in England and Wales (different rules apply in Scotland and Northern Ireland).
When the installation has been notified, GasSafe will send a Building Regulations Compliance Certificate to you containing details
of the work completed. Please ensure that the person responsible for the installation of this appliance completes this notification
and records it in the Appliance Commissioning Checklist on page 3.
IT IS YOUR RESPONSIBILITY TO COMPLY WITH THE BUILDING REGULATIONS AND BE ABLE TO PRODUCE THIS
CERTIFICATE SHOULD IT BE REQUIRED IN THE FUTURE.
MODEL PEBBLE & STONE LOG EFFECT
NAT GAS LPG NAT GAS LPG
Black Reed 526-027 526-429 526-002 526-403
Vermiculite 526-126 526-532 526-188 526-509
Black Glass 526-308 526-690 526-319 526-606
3
IMPORTANT NOTICE
Explain the operation of the appliance to the end user, hand the completed instructions to them for safe keeping,
as the information will be required when making any guaranteed claims.
To assist us in any guarantee claim please complete the following information:-
Appliance Commissioning Checklist
FLUE CHECK PASS FAIL
1. Flue Is correct for appliance
2. Flue ow Test
3. Spillage Test
GAS CHECK PASS FAIL
1. Gas soundness & let by test
2. Standing gas pressure mb
3. Appliance working pressure (on High Setting)
NB All other gas appliances must be operating on full mb
4. Gas rate m3/h
5. Does Ventilation meet appliance requirements
BUILDING CONTROL NOTIFICATION YES NO
1. Installer notied GasSafe/Local Authority of installation via Competent Persons Scheme?
Retailer ...............................................
.......................................................
.......................................................
Contact No. ...........................................
Date of Purchase .....................................
Model No. ............................................
Serial No. .............................................
Gas Type .............................................
Installation Company ................................
......................................................
......................................................
Engineer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contact No. ..........................................
GasSafe Reg No. ....................................
Date of Installation ..................................
RETAILER AND INSTALLER INFORMATION
4
Welcome
Congratulations on purchasing your Vision fire, if installed
correctly Gazco hope it will give you many years of warmth
and pleasure for which it was designed.
The purpose of this manual is to familiarise you with your
appliance, and give guidelines for its installation, operation
and maintenance. If, after reading, you need further
information, please do not hesitate to contact your Gazco
retailer.
WARNING
In the event of a gas escape or if you can smell
gas, please take the following steps:
• Immediately turn off the gas supply at the meter/
emergency control valve
• Extinguish all sources of ignition
• Do not smoke
• Do not operate any electrical light or power
switches (On or Off)
• Ventilate the building(s) by opening doors and
windows
• Ensure access to the premises can be made
Please report the incident immediately to the
National Gas Emergency Service Call Centre on
0800 111 999 (England, Scotland and Wales) , 0800
002 001 (N. Ireland) or in the case of LPG, the gas
supplier whose details can be found on the bulk
storage vessel or cylinder.
The gas supply must not be used until remedial
action has been taken to correct the defect and
the installation has been recommissioned by a
competent person.
1. General
1.1 Installation and servicing must only be carried out by a
competent person whose name appears on the Gas Safe
register. To ensure the engineer is registered with Gas Safe
they should possess an ID Card carrying the following logo:
1.2 In all correspondence, please quote the appliance type and
serial number, which can be found on the data badge located
on a plate under the Main Burner.
1.3 Do not place curtains above the appliance:
You must have 300mm (1’) clearance between the appliance
and any curtains at either side.
1.4 No furnishings or other objects should be placed within
1 metre of the front of the appliance.
1.5 If a shelf is fitted, a distance of 400mm above the appliance
is required.
1.6 If any cracks appear in the glass panel do not use the
appliance until the panel has been replaced.
1.7 This product is guaranteed for 5 years from the date of
installation, as set out in the terms and conditions of sale
between Gazco and your local Gazco retailer. Please consult
with your local Gazco retailer if you have any questions. In
all correspondence always quote the Model Number and
Serial Number.
IMPORTANT: NEVER position a television or
screen above this appliance.
2. Operating the Appliance
The appliance is operated by thermostatic remote control.
Up
Down
1
2.1 Turning the appliance On:
Your remote can control the gas re from pilot ignition
through to shut down.
To turn the re on press the OFF button and the UP button
simultaneously. You hear several short signals.
The pilot and main burner ignite and the remote is now
in Manual Mode.
IMPORTANT: YELLOW FLAMES TYPICALLY
APPEAR WHEN THE APPLIANCE HAS REACHED
NORMAL OPERATING TEMPERATURE. THIS CAN
TAKE UP TO 30 MINUTES.
WARNING: IF THE APPLIANCE FAILS TO LIGHT
OR BECOMES EXTINGUISHED IN USE, WAIT 3
MINUTES BEFORE ATTEMPTING TO RELIGHT.
User Instructions
5
User Instructions
2.2 There are 3 different modes available for controlling and
operating the appliance:
1. Manual Mode
2. Temp Mode (Automatic)
3. Timer Mode (Automatic)
2.3 In MANUAL MODE you can:
— turn on the main burner using the UP button
— regulate the ame from high to low and back
— turn off the burner leaving just the pilot burning
In TEMP MODE (Automatic) you can:
— set the room temperature so the thermostat in the remote
automatically maintains that temperature
In TIMER MODE (Automatic) the re:
— turns on and off according to the set time periods
— automatically regulates the room temperature during the
set periods
NOTE: When operating the re in Temp or Timer mode,
the pilot remains lit and the re then automatically
switches on at programmed times to bring the room to
the set temperature whether or not you are in the room.
NEVER LEAVE ANY COMBUSTIBLE MATERIALS
WITHIN 1 METRE OF THE FRONT OF THE APPLIANCE.
Switching Between Modes
2.4 Press the SET button to change to Temperature Mode.
Press again to change to Timer Mode.
Keep pressing to run through all operating modes. These
are:
— MAN
— DAY TEMP
— NIGHT TEMP
— TIMER
and back to MAN
NOTE: MAN mode can also be reached by pressing
either the UP or DOWN button.
Manual Mode
2.5 Press the OFF button and the UP button simultaneously.
You hear several clicks and audible beeps as the re begins
the ignition process, (up to 30 seconds).
Turning the appliance Off:
Press the OFF button to turn the appliance off.
FOR SAFETY, YOU MUST WAIT 30 SECONDS BEFORE
LIGHTING THE FIRE AGAIN.
Increasing the Flame Height:
Press the UP button once to increase ame height one stage.
Press and hold the UP button to increase to maximum.
Decreasing the Flame Height:
Press the DOWN button once to decrease ame height one
stage. Press and hold the DOWN button to decrease to
minimum. At the lowest point the re goes to 'Standby Mode'
(Only Pilot lit).
NOTE: While pressing a button a symbol indicating
transmission appears on the display. The receiver
conrms transmission with a sound signal.
Temp Mode (Automatic)
2.6 The display shows the current room temperature.
To increase or decrease the re’s output:
Press the SET button to select either the DAY TEMP or the
NIGHT TEMP mode by briey pressing the SET button.
Hold the SET button until the TEMP display ashes and
then let go.
Set the desired temperature with the UP and DOWN arrows.
(Minimum temperature 5C, maximum 40C or 40F to 99F
when Fahrenheit is the preferred option).
Press the OFF button to stop the display ashing or wait
to return to TEMP mode.
NOTE: If you set a temperature that is beneath the
current room temperature, the re automatically
switches to PILOT (Stand by).
If you would like the Night temperature control to turn o
then decrease the temperature until [--] is displayed.
Timer Mode (Automatic)
2.7 There are two programmable settings you can make over
a 24 hour period, P1 and P2. These are normally used
to provide an early morning and evening setting for each
working week:
P1 + = Start Timed Setting 1
P1 + = End of Timed Setting 1
P2 + = Start Timed Setting 2
P2 + = End of Timed Setting 2
2.8 P1 - Program 1 for a Timed Setting
Press the SET button until the TIMER mode is displayed.
Hold the SET button. The displays ashes the current time
for P1. While the time displayed is ashing you can alter
the hours and minutes set.
To set the time your re rst lights, change P1 :
— Press the UP button to alter the hour.
— Press the DOWN button to alter the minutes in 10
minute increments.
Press SET again to move to the end setting for P1 This is
the time your Vision rst shuts down:
— Press the UP button to alter the hour.
— Press the DOWN button to alter the minutes.
8
User Instructions
10. Hot Surfaces
10.1 Parts of this appliance become hot during normal use.
10.2 Regard all parts of the appliance as a working surface.
10.3 Provide a suitable re guard to protect young children and
the inrm.
11. Appliance will not light
If you cannot light the appliance:
11.1 Check and change the batteries in the remote handset.
11.2 Check and change the appliance batteries, see Section 3.
11.3 Consult your Gazco retailer or installer if the appliance still
does not light.
9
Installation Instructions
Technical Specification
Covering the following models:
MODEL PEBBLE & STONE
NAT GAS LPG
Black Reed 526-027 526-429
Vermiculite 526-126 526-532
Black Glass 526-308 526-690
The net efciency of this appliance has been measured as specied in EN613:2001 and the result after conversion to gross
using the appropriate factor from Table E4 of SAP 2009 is 63.1%. The test data has been certied by Kiwa Nederland BV.
The gross efciency value may be used in the UK Government's Standard Assessment Procedure (SAP) for energy rating of
dwellings.
Model Gas
CAT.
Gas Type Working
Pressure
Aeration Injector Gas Rate
m3/h
Input kW
(Gross)
Country
High Low
Vision
I2H Natural Gas
G20 20mbar 3mmØ (Q) 360 0.600 6.3 4.0 GB, IE
I3P Propane G31 37mbar Blank (A) + 16mm x 23mm 180 0.260 6.9 3.5 GB, IE
Efciency Class 2 - 70% / NOx Class 4
Flue Size - TOP EXIT 128mm ø
Gas Inlet Connection Size = 8mm ø
Minimum Flue Specication = T250/N2/0/D/1
Maximum Flue Temp = 220°C
All Models
MODEL LOG EFFECT
NAT GAS LPG
Black Reed 526-002 526-403
Vermiculite 526-188 526-509
Black Glass 526-319 526-606
10
Installation Instructions
Technical Specification
830
632
588
438
144366
646
115
32095
876 426
33
76
52
512
33
390
370
140
This appliance has been certified for use in countries other than
those stated. To install this appliance in these countries, it is
essential to obtain the translated instructions and in some cases
the appliance will require modification. Contact Gazco for further
information.
PACKING CHECKLIST
Qty Description Fixing Kit containing:
Stone & Pebble Effect
Version
1 x White Stone Chippings
1 x Pebble Set
Log Version
1 x Log Set
1 x Lava Rock
1 x Slate
1 x Instruction Manual
1 x Handset
1 x Quick Start Guide
1 x Door Tool
4 x AA cell batteries
1 x 9v cell battery
2 x Wood Screws
2 x Rawlplugs
2 x Base Installation Plate
2 x Wing Nuts
2 x Washers
2 x Pozi Screws
1 x Bag Embaglow material
11
Installation Instructions
1. Flue & Chimney Requirements
WHEN INSTALLING A FLUE SYSTEM PLEASE REFER
TO THE MANUFACTURER’S INSTRUCTIONS.
The European chimney standards now describe chimneys
and ues by their temperature, pressure and resistance
to corrosion, condensation and re. To identify the correct
ue system, the minimum ue specication is shown in the
Technical Specication. Existing chimneys are not covered
by this system.
The ue must be installed in accordance with all local and
national regulations and the current rules in force:
1.1 A exible liner must be continuous from the appliance spigot
to the roof terminal.
1.2 The minimum effective height of the ue must be 3m (10').
1.3 The ue must be free from any obstruction.
1.4 Any damper plates must be removed or secured in the fully
open position and no restrictor plates tted.
1.5 The chimney should be swept immediately before installing
the appliance, but it need not be swept if you can see the
chimney is clean and free from obstruction throughout.
2. Flue Options
Top Exit only - Twin Wall Rigid 127mm (5”)
A range of Vitreous Enamel Gloss Black ue pipe is available
to compliment the Vision. Please contact your Gazco retailer
for further information.
3. Gas Supply
This appliance is intended for use on a gas installation
with a governed meter.
3.1 Make sure local distribution conditions (identication of
the type of gas and pressure) and the adjustment of the
appliance are compatible before installation.
3.2 Ensure the gas supply delivers the required amount of gas
and is in accordance with the rules in force.
3.3 Soft copper tubing can be used on the installation and soft
soldered joints outside the appliance and below the rebed.
3.4 A factory tted isolation device is part of the inlet connection;
no further isolation device is required.
3.5 All supply gas pipes must be purged of any debris that may
have entered prior to connection to the appliance.
3.6 The gas supply must be installed in a way that does not
restrict the removal of the appliance for servicing and
inspection.
4. Ventilation
IMPORTANT: Ensure any national ventilation
requirements are taken into account during installation
of the appliance.
UK ONLY:
The Vision has a nominal input not exceeding 7.0kW
and does not normally require any additional permanent
ventilation.
If however, spillage is detected when commissioning the
appliance, there may be insufcient natural ventilation and
additional ventilation may be required.
FOR THE REPUBLIC OF IRELAND REFER TO THE
RULES IN FORCE FOR VENTILATION REQUIREMENTS.
5. Appliance Location
5.1 This appliance has been designed to stand on either a
hearth or an optional bench:
Code Bench Width
RVACLB100B Riva Bench Low 1000mm
RVACB100B Riva Bench 1000mm
RVACLB120B Riva Bench Low 1200mm
RVACB120B Riva Bench 1200mm
RVACLB140B Riva Bench Low 1400mm
RVACB140B Riva Bench 1400mm
5.2 To install the bench:
Follow Section 1, Installation - All Models in the installation
guide (PM205) supplied with the bench kit.
5.3 To secure the appliance to the bench:
You must consider where you place the appliance on the
bench before using the template, see Diagram 1.
1
Site Requirements
12
Installation Instructions
Using the template provided with this appliance as a guide to
the nal position of the appliance:
1. Mark and drill the holes.
2. Fix the two brackets to the bench. For details refer to
Installation Instructions, Section 2.
3. Position the appliance on the bench lining up the holes in
it's base with the xing plates, see Installation Instructions,
Section 2.
5.4 The non-combustible hearth must be at least 12mm thick,
and project a minimum of 50mm from the base of the
appliance in all directions.
5.5 This appliance must not be installed in a room that contains
a bath or shower.
5.6 The appliance is not suitable for installation against a
combustible wall. A combustible side wall must be 150mm
from this appliance.
5.7 Clearances to Non-combustible Walls
A
A = 50mm
B = 150mm
B
2
A
A = 50mm
3
5.8 A combustible shelf must be a minimum of 400mm above the
top of the appliance. This is based on a 150mm deep shelf.
For every extra 13mm of depth add 25mm above the 400mm
from the top of the appliance.
Site Requirements
13
Installation Instructions
1. Safety Precautions
1.1 For your own and other’s safety, you must install this
appliance according to local and national codes of practice.
Failure to install the appliance correctly could lead to
prosecution. Read these instructions before installing
and using this appliance.
1.2 These instructions must be left intact with the user.
1.3 Do not attempt to burn rubbish on this appliance.
1.4 Keep all plastic bags away from young children.
1.5 Do not place any object on or near to the appliance and
allow adequate clearance above the appliance.
IF THE APPLIANCE IS EXTINGUISHED OR GOES OUT
IN USE, WAIT 3 MINUTES BEFORE ATTEMPTING TO
RELIGHT THE APPLIANCE.
IMPORTANT: REFER TO DATA BADGE AND
TECHNICAL SPECIFICATION AT THE FRONT OF
THE MANUAL TO ENSURE THE APPLIANCE IS
CORRECTLY ADJUSTED FOR THE GAS TYPE AND
CATEGORY APPLICABLE IN THE COUNTRY OF
USE.
FOR DETAILS OF CHANGING BETWEEN GAS TYPES
REFER TO SERVICING, SECTION 16, REPLACING
PARTS.
Unpacking
1.6 Remove the appliance from its packaging, and check that it
is complete and undamaged.
1.7 The glass lid is stored on top of the appliance. Remove and
store in a safe place.
Put the loose ceramic parts to one side so that they are not
damaged during installation.
2. Installation of the Appliance
IMPORTANT: THE OUTER PANELLING OF THE
VISION IS MADE FROM GLASS. USE CAUTION WHEN
INSTALLING, REMOVING AND STORING AS THE
COMPONENTS ARE FRAGILE AND COULD BREAK
UNLESS HANDLED CAREFULLY.
Please note: As an optional extra Gazco can provide
a mains adapter to supply constant power to the
appliance control box instead of the battery pack.
If installing an appliance with the adapter make
provision for a mains power socket within 1.5m of
the control box and follow the instructions provided.
2.1 Remove the front from the appliance by lifting clear of the
slotted hooks, see Diagram 1.
1
Use the hex key provided to release the window locks
moving each from shut to open towards the outer edge of
the glass door, see Diagram 2.
2
2.2 Remove the box from the appliance and store safely as it
contains the remote control and fuel effects.
2.3 Remove the vermiculite liners where necessary.
14
Installation Instructions
2.4 To access the controls and pressure test point:
Remove the glass front, liners, burner and splitter plate, refer
to Servicing, Replacing Parts, Section 3 - 7.
3Pressure Test Point
2.5 Check the pull of the ue system by applying a lighted
smoke pellet to the ue system opening If there is a denite
ow into the chimney, proceed with the installation. If not,
warm the chimney for a few minutes.
IF THERE IS STILL NO DEFINITE FLOW, THE FLUE MAY
REQUIRE ATTENTION - SEEK EXPERT ADVICE.
A drilling template is supplied in order to locate the
xing plates.
2.6 Remove the battery holder.
DO NOT PULL THE BRACKET AS THE LEADS ARE
ATTACHED. PLACE TO ONE SIDE. THIS IS TO ACCESS
THE LEFT HAND FIXING, SEE DIAGRAM 4.
4
2.7 Following the template instructions.
Fix the two brackets either to the hearth or the bench, see
Diagram 5.
Brackets
5
2.8 Lift the appliance so as to locate the carcass onto the xing
plates. There are two large holes the lower anges on the
front edges of the base, see Diagram 6.
Flanges
6
2.9 Place the two large washers over the studs and x with two
wingnuts, see Diagram 7.
Wingnut
Flange
Fixing Plate
Fixing stud
7
2.10 Replace the battery holder.
It is essential to use high quality batteries (Duracell or
equivalent) when replacing batteries in the handset or
control box.
ENSURE THE BLACK DECORATIVE COLLAR IS FITTED
TO THE TOP OF THE APPLIANCE PRIOR TO THE
INSTALLATION OF THE FLUE.
2.11 The ue system can now be connected to the appliance
ensuring all joints are sealed with a suitable re resident
sealant. Use self-tapping screws at the ue spigot joint.
2.12 Connect a suitable pressure gauge to the test point located
on the inlet tting and turn the gas supply on.
2.13 Temporarily replace the burner and light the appliance.
Check all gas joints for gas soundness.
2.14 Turn the appliance to a maximum and check that the supply
pressure is as stated on the databadge.
2.15 Turn the gas off and replace the test point screw.
Turn the gas back on and check the test point for gas
soundness.
15
Installation Instructions
3. Assembling the Appliance
3.1 The Vision appliances have the option of 3 different liner
finishes:
Vermiculite
Black Reeded Panels
Black Glass Linings
Vermiculite & Black Reeded
NOTE: ALL FRONT PANELS ARE IN TWO PIECES.
HOLD THE REAR PANELS UNTIL ALL THE OTHER
PANELS ARE IN PLACE AS THEY CAN FALL FORWARD.
3.2 Place the rear panel(s) behind the locating bracket on the
rear support bar.
3.3 Centralise the rear panel(s) with the chamfers touching and
pushed together, see Diagram 8.
8
Rear Support Bar
Rear Panel(s)
3.4 Place the lower side and front panels in position so the
chamfers meet at the front edge of the burner.
3.5 Ensure the 2-piece front panels are engaged against the
centre support tags on the burner and are pushed together
in the middle, see Diagram 9.
9
Front and Lower Side Panels
3.6 Slide the 2 side panels up to the rear panel,
see Diagram 10.
10
Side Panels
NOTE: THE HORIZONTAL CHAMFERS MUST ALIGN ON
THE REAR AND SIDE PIECES.
Black Glass
NOTE: ALL REAR PANELS ARE ONE PIECE.
HOLD THE REAR PANEL UNTIL ALL THE OTHER
PANELS ARE IN PLACE AS THEY CAN FALL FORWARD.
3.7 Place the lower side and front panels in position so the
chamfers meet at the front edge of the burner.
3.8 Ensure the 2-piece front panels are engaged against the
centre support tags on the burner and are pushed together
in the middle, see Diagram 11.
11
Front and Lower Side Panels
3.9 Fit and centralise the rear panel, see Diagram 12.
12
Rear Panel
16
Installation Instructions
3.10 Slide the 2 side panels up to the rear panel,
see Diagram 13.
13
Side Panels
4. Arrangement of the fuel bed
Advice on handling and disposal of
fire ceramics
The fuel effect of the log version of this appliance
is made from Refractory Ceramic Fibre (RCF),
a material which is commonly used for this
application.
Protective clothing is not required when handling
these articles, but we recommend you follow
normal hygiene rules of not smoking, eating or
drinking in the work area and always wash your
hands before eating or drinking.
To ensure that the release of RCF bres are kept
to a minimum, during installation and servicing a
HEPA ltered vacuum is recommended to remove
any dust accumulated in and around the appliance
before and after working on it. When servicing the
appliance it is recommended that the replaced
items are not broken up, but are sealed within
heavy duty polythene bags and labelled as RCF
waste.
RCF waste is classed as stable, non-reactive
hazardous waste and may be disposed of at a
licensed landll site.
Excessive exposure to these materials may cause
temporary irritation to eyes, skin and respiratory
tract; wash hands thoroughly after handling the
material.
4.1 White Stone Effect: To replace the white stone effect, make
sure they are attened so they are level with the rim of the
tray.
4.2 Lava Rock for Log Layout: Use the entire bag of supplied
Lava Rock.
TAKE CARE NOT TO SPILL THE EFFECT INTO THE
PILOT AREA.
STACK STONE EFFECT IN FRONT OF THE PILOT
SHIELD TO OBSCURE THE BLACK METAL SHIELD.
ONLY GENUINE GAZCO PARTS CAN BE USED IN THIS
APPLIANCE.
17
Installation Instructions
5. Pebble & Stone Layout
PEBBLES & STONES MUST BE POSITIONED ACCORDING TO THE FOLLOWING INSTRUCTIONS TO GIVE THE CORRECT
FLAME EFFECT.
The burner tray has a log elevator that must be removed prior to positioning the pebble and stone effect, see Diagram 14.
14 Log Elevator
All pebbles can be identied by a number (ranging 1 - 18) on their underside. Pebbles 1, 3, 4, 5 & 12 have holes which locate onto a
burner stud (please note that the Vision does not have Pebble 12.)
5.1 Evenly spread the white stones over the fuel bed.
5.2 Position Pebbles 3*, 4*, 5* & 1* on to the locating studs in the burner tray.
NOTE: Pebble 4 on the front left corner of the burner tray and Pebble 5 on the front edge do not have a locating stud.
Once in position, place the remaining pebbles and embers in the below order, see Diagram 15.
Spread a liberal amount of the Embaglow bres provided on the sections highlighted - Ensure the material is placed loosely to create a
random glow.
15
4
18
3*
5
4*
16
5*
1*
18
18
18
Installation Instructions
6. Log Layout
LOGS MUST BE POSITIONED ACCORDING TO THE FOLLOWING INSTRUCTIONS TO GIVE THE CORRECT FLAME EFFECT.
All logs can be identied by a letter (A - H) on their underside. Logs C and B have holes to locate each onto a burner stud (please note
that the Vision does not have Logs G, E, or F.)
6.1 Position log B on the left hand side of the burner tray, locating onto the middle and back left studs and resting on the bracket.
Cover the remainder of the tray in lava rock, see Diagram 16.
Take care not to spill the lava rock into the pilot area and the air gaps at the front and rear of the burner tray.
16
B
Pilot Area
Air Gaps
The appliance comes with 5 embers in total, 4 small and 1 large.
6.2 Position the 2 small embers in the left and right back corners, followed by 1 ember in the back centre of the appliance
(behind Log B) and one in the front, slightly off-centre, see Diagram 17.
The nal ember is placed after all the logs are in position.
17
20
Installation Instructions
Separate the Embaglow material into smaller pieces and pull into shape to create a ne layer.
6.7 Place pieces of Embaglow between the logs in the highlighted areas shown in Diagram 21.
Ensure the material is placed to create a random glow.
21
7. Completion of Assembly
7.1 To t the window frame keep the frame in the upright
position with the locks uppermost.
7.2 Offer the frame to the foot of the opening.
7.3 Slide the frame to the right to locate the right hinge pin.
22
7.4 Manoeuvre the frame up towards the left side to locate the
left hinge pin.
7.5 Slide onto the hinge with a right movement.
7.6 Secure in place with a spring clip at the right hinge pin,
see Diagram 23.
23
7.7 Close the window
7.8 Using the hex key provided close the window locks by
moving from open to shut towards the window centre,
see Diagram 24.
24
7.9 Replace the front by clipping into the four slots that secure it
to the appliance.
UNDER NO CIRCUMSTANCES SHOULD THE
APPLIANCE BE USED WITHOUT THE CATCHES
HOLDING THE DOOR IN PLACE.
21
Installation Instructions
8. Lighting the Appliance
The appliance is operated by thermostatic remote control.
25
This remote controls the appliance from pilot ignition through
to shut down.
In ‘MANUAL MODE’ you can:
— light the pilot
— turn on the main burner
— regulate the ame from low to high and back
— turn off the burner leaving just the pilot burning
In ‘TEMP MODE’ you can:
— set the room temperature so the stove automatically
maintains that temperature
In ‘TIMER MODE’ the appliance:
— turns on and off according to the set time periods
— automatically regulates the room temperature during
the set periods
8.1 Turning the appliance On
Your remote can control the gas appliance from pilot ignition
through to shut down.
To turn the appliance on press the OFF button and the UP
button simultaneously. You hear several short signals.
The pilot and main burner ignite and the remote is now
in Manual Mode:
Turning the appliance Off:
Press the OFF button to turn the appliance off.
FOR SAFETY, YOU MUST WAIT 30 SECONDS BEFORE
LIGHTING THE APPLIANCE AGAIN.
IMPORTANT: YELLOW FLAMES TYPICALLY
APPEAR WHEN THE APPLIANCE HAS REACHED
NORMAL OPERATING TEMPERATURE. THIS CAN
TAKE UP TO 30 MINUTES.
WARNING: IF THE APPLIANCE FAILS TO LIGHT
OR BECOMES EXTINGUISHED IN USE, WAIT 3
MINUTES BEFORE ATTEMPTING TO RELIGHT.
FOR FULL OPERATING INSTRUCTIONS AND
TROUBLESHOOTING SEE USER SECTION.
Troubleshooting
IMPORTANT: In the unlikely event that the handset
fails to communicate correctly with the appliance
it may be necessary to turn off the gas supply
at the isolation valve until any problems can be
resolved.
The gas meter and isolation valve can be located
outside in a meter box, under the stairs, beneath
the kitchen sink or in the garage. Whilst this list
is not exhaustive, it is important to be able to
identify the location of the valve in case of any gas
emergency.
To turn off the gas supply, simply turn the handle
so the lever is at 90 degrees to the upright gas
pipe.
If you smell gas, open doors and windows and
never operate any electrical switches.
Immediately call the Gas Emergency Services on
0800 111 999.
22
1. Commissioning
1.1 Check the ame picture, log/pebble layout.
1.2 Check the gas pressure.
1.3 Close all door and windows in the room.
1.4 Ignite the appliance and operate on maximum for 5 minutes.
1.5 Position a lighted smoke match just inside the draught
diverter opening and check all smoke is drawn in along the
opening.
If there is any doubt:
1.6 Run the appliance for a further 10 minutes and repeat the
test, see Diagram 1.
1
1.7 Complete the Commissioning Checklist at the front of this
manual covering:
— Flue checks
— Gas checks
— Log/fuel effect layout - ame picture
For working pressure test, use the access panel at the
gas connection ensuring the burner is in position. Refer to
Replacement Parts, Section 17.
1.8 Upon completion of the commissioning and testing of the
installation and correct operation of the appliance, the
installer must instruct the user how to operate the appliance.
1.9 Guide the user through the User Instructions paying
particular attention to:
a) Regular servicing (Section 7 of the User Instructions).
b) Ventilation (Section 8 of the User Instructions) - point out
the ventilation positions where applicable.
c) Hot surfaces (Section 10 of the User Instructions).
d) How the appliance works with the remote control
handset and the modes of operation (Section 2 of the User
Instructions).
e) How to change settings in the auto mode and program
modes of operation.
f) What to do if the appliance fails to operate (Section 11 of
the User Instructions).
If there are any extractor fans in the room or adjacent
rooms, the test must be repeated with the fans running on
maximum.
IF SPILLAGE PERSISTS, DISCONNECT THE APPLIANCE
AND SEEK EXPERT ADVICE.
For future reference, record the installation details on the
Commissioning Sheet on page 3.
1.10 In the unlikely event that the appliance is receiving
interference from other electronic devices, reprogramme
the handset/Control box.
Reprogramming handset/Control box
To access the control box see Servicing Instructions, Section
7 - Main Control Assembly.
— Press and hold the reset button on the control box until
you hear two signals. After the second longer signal:
— Release the reset button and within 20 seconds:
— Press the DOWN button on the handset until you hear 2
additional short signals conrming the new code is set.
If there is a single long signal the code learning sequence
has failed or the wiring is incorrect.
Commissioning
23
1. Servicing Requirements
IMPORTANT – The glass panel on this appliance should be
checked for any signs of damage on the front face of the glass
panel (scratches, scores, cracks or other surface defects). If
damage is observed, the glass panel must be replaced and the
appliance must not be used until a replacement is installed.
Under no circumstances should the appliance be used if
any damage is observed. Please isolate the appliance until
a replacement glass panel has been obtained and installed.
Replacement glass panels can be purchased from Gazco via
the retailer from which the appliance was purchased or any
other Gazco distributor.
This appliance must be serviced at least once a year by a
competent person.
All tests must be carried out in accordance with the current Gas
Safe recommendations.
1.1 Before Testing:
— Conduct a gas soundness test for the property ensuring
there are no leaks before servicing.
— Check the operation of the appliance before testing.
1.2 Special checks:
— Clean the burner using a vacuum cleaner with a soft
brush attachment. Ensure all debris is removed from the
burner ports.
— Clean away lint or uff from the pilot.
— Clean away lint or uff from under the burner.
— Check the spark gap on the pilot is correct.
1.3 Correct any faults found during the initial test.
1.4 Re-commission the appliance in accordance with
Commissioning Procedures of these instructions.
1.5 Advise the customer of any remedial work undertaken.
REPLACE BATTERIES BEFORE ATTEMPTING TO RECTIFY
ANY FAULTS.
Symptom Cause Remedy
3 Short beeps from
control
Batteries low in
appliance
Replace appliance
batteries
No ignition, 5 second
continuous tone (there
may be several short
beeps before)
Loose/damaged wire Check interrupter
block and wires
No ignition, no tone,
motor turns slightly
when operated
Receiver board
damaged
Replace receiver
No pilot ame and
control continues to
spark
Thermocouple circuit
wired incorrectly
Correct wiring
Pilot lights, control
continues to spark,
valve shuts down after
10 - 30 seconds
1. No spark at pilot
burner
2. Loose/damaged
wire
1. Rectify spark at
pilot burner
2. Check
interrupter and
wires
ELECTRONIC CONTROL VALVE FAULT ANALYSIS
IGNITION FUNCTIONAL CHECK 1
PILOT WILL NOT LIGHT
Ensure there is no debris around the pilot assembly,
(e.g. soot, etc.) which could short the spark, clean the
area.
Operate the valve control
system in the manual
mode via the touch pad
or remote. Is there a
spark?
Consult User
Instructions and retry.
Check alignment of pilot
burner head. Change the
ignition lead.
See Replacing Parts,
Section 9.
Check isolation tap and
gas meter, retry.
Correct and
retry.
Purge the gas pipes and
retry.
GO TO THE NEXT
CHART IGNITION
FUNCTIONAL CHECK 2
SYSTEM OK
There is a blockage in the system, check the inlet test point,
the mag seating and valve. Check thermocouple leads for correct orientation,
condition and connection
Is the gas turned on to the
appliance?
Is the gas pressure correct?
Has the system got
any air in it?
Does the pilot light?
Is the control being
operated correctly?
Will the pilot light
with a match?
No Yes
No
Yes
No
Yes
Yes
No
No
Yes
No
No
Yes
Yes
Servicing/Fault Finding Charts
Servicing Instructions
16


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