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SOLVING PROBLEMS
If any problems occur during operation, you will find solutions in the following table.
Problem The Easy Solution
The appliance does not operate when
trying to start it.
Check, whether the appliance is properly connected to the power
outlet and check if the power outlet does work. Therefore connect
another appliance to the same power outlet.
Check, whether the power cord and the plug are defective.
Contact an authorised service centre, if they are defective.
The appliance shuts off automatically to prevent overheating. Let
the appliance cool down for 20 minutes and try again.
The appliance does not gene rate a full
vacuum.
Check, whether:
- the bag is in proper position (see: ›Sealing the Plastic Bag‹) and
whether the end of the bag extends into the vacuum chamber.
- the gaskets are clean and in perfect condition.
- little pieces of food are inside the plastic bag on the section of
the sealing band.
- the bag is leaking. You can proof this by dipping the sealed bag
into water. In case of leaking, air would escape when you put
slight pressure on the bag. Seal the bag again or use a new one.
The appliance does not seal the
plastic bag properly
Check, whether:
- the bag is in proper position (see: ›Sealing the Plastic Bag‹) and
whether the end of the bag extends into the vacuum chamber.
-
something sticks to the sealing band or gaskets.
- little pieces of food are inside the plastic bag on the section of
the sealing band.
• In case of an overheated sealing band the bag would melt. Open
the appliance and let it cool down for a few minutes.
• In the event of overheating the appliance will automatically shut
down (thermal cut out) to prevent damage. Let the appliance cool
down for 20 minutes and try again.
The appliance does not generate a vacuum
inside the container
Check, whether:
- the vacuum hose is connected properly to the vacuum port and
container (see: ›How to Vacuum Seal a Container‹).
- the lid of the container is closed properly and the black rubber
seal on the lid of the container is properly attached to the lid.
- the rubber seal of the vacuum chamber is porous and/or leaking.
- the vacuum hose is defective.
- the container is overfilled. Leave 3 cm of free space underneath
the lid!
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