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129
Problem Possible Reasons The Easy Solution
Too much coffee powder
in the filter basket.
Leave at least 2-3mm of free space between the tamped
coffee powder and the rim of the filter basket (see: ‘Ope-
ration / Tamping the Coffee Powder’).
The coffee powder is tam-
ped too firmly.
Reduce the applied pressure when tamping the coffee
powder (see: ‘Tips for Best Results’).
Air in the water system. Flush the water system (see: ‘Before First Use / Flushing
the Water System’).
Excessive lime deposits in
the water system.
Reduce the intervals for descaling the espresso machine
(see: ‘Care and Cleaning / Descaling the Appliance’).
If the water hardness in your area is extremely high, it
may be better to use low-mineral, non-carbonated table
water (see: ‘Tips for Best Results / The Water Quality’).
The filter basket is
clogged.
Clean the filter basket (see: ‘Care and Cleaning / Tho-
rough Cleaning of the Portafilter and Filter Basket’).
Always remove used coffee powder immediately from the
filter basket. Thereafter, rinse the filter basket with hot
water (see: ‘Operation / After the Extraction’).
If the problem persists after cleaning, replace the filter
basket. Contact your vendor.
The coffee flows out too
quickly
and/or
the coffee is weak and
watery.
The coffee powder is stale
or too coarse.
Use fresh coffee beans and coffee powder with a grind
size suited for espresso machines. Adjust the grind size of
the grinder somewhat finer (see: ‘Changing the Default
Values / Setting Up the Grinder’).
Too little coffee powder in
the filter basket.
Use at least 1 measuring spoon of coffee powder (see:
‘Operation / Filling in Coffee Powder Manually’ or ‘Ope-
ration / Using the Grinder’). If required, adjust the grin-
der of the espresso machine accordingly (see: ‘Changing
the Default Settings / Setting Up the Grinder’).
You applied too little pressu-
re when tamping the coffee
powder in the filter basket.
Apply a sufficient pressure via the provided tamper (see:
‘Operation / Tamping the Coffee Powder’).
You started the extraction
via the wrong espresso
button.
After filling the 1 cup filter basket with the appropriate
amount for 1 cup, you should start the extraction via the
1 cup button (see: ‘Operation / Starting the Extraction’).
129


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