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125
Problem Possible Reasons The Easy Solution
Water or steam escape
from the group head or
steam wand without any
function activated.
The appliance heats up
the water system.
During heating, water and steam may escape in small
amounts. Especially, when selecting the steam function
by pressing the steam button immediately after making
an espresso, remaining water in the group head may
drip. This is normal.
You are using an unsuited
type of water.
Only use fresh tap water or non-carbonated, low-mineral table
water (see: ‘Tips for Best Results / The Water Quality’).
The steam function has
been activated recently.
The water system is still
on steam temperature.
Wait until the temperature of the water system drops to
extraction temperature.
The selection dial is not
closed completely.
Turn the selection dial to the central, vertical standby
position.
Excessive deposits of lime
in the water system.
Descale the appliance in time to avoid damage (see:
‘Care and Cleaning / Descaling the Appliance’).
Perhaps, you need to shorten the intervals for descaling
due to high water hardness in your area.
Water accumulates under
or beneath the appliance.
The water tank is over-
filled.
Do not overfill the water tank. Observe the MAX fil-
ling line (2500ml; see: ‘Operation / Filling the Water
Tank’).
Water has been spilled,
when filling the water
tank.
Ensure that the exterior of the water tank is dry, before
re-placing the water tank.
You should avoid filling the water tank, when it is still
mounted, because the water may be spilled quite easily.
Pull the water tank out for filling (see: ‘Operation / Fil-
ling the Water Tank’).
Overflow of the drip tray. During operation, avoid overfilling the drip tray. Empty
the drip tray in time.
Remove the drip tray carefully and avoid tilting the drip
tray when pulling it out of the appliance.
Ensure that the red filling indicator of the drip tray can
easily move up and down.
125


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