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Problem Reason The Solution
The power base is
live, but all buttons
are dark. A continu-
ous signal sounds.
The overheat protection system
has been triggered (see: ‘Self-
Resetting Dry Boil Protection’).
Unplug the appliance, empty the kettle, and leave
the kettle cool down for at least 30 minutes. The-
reafter, fill the kettle with at least 0.5 litres of cold
water and try again.
Too much scale is covering the heating plate, cau-
sing overheating. De-scale the kettle (see: ‘De-
scaling the Kettle’).
You cannot start
the desired pro-
gram.
The kettle is not placed on the
power base correctly.
Fill the kettle with at least 0.5 litres of water and
place the kettle on the power base. Try to turn the
kettle on the power base. Then try again.
The set temperature is equal or
lower than the actual water tem-
perature within the kettle.
The set temperature must be higher (at least 5°C)
than the actual temperature within the kettle to
start a program. Wait until the kettle cooled down
sufficiently or select a somewhat higher tempera-
ture.
You have program-
med your own
settings but your
program is not kept
in memory.
To avoid unintended changes to
the programmed data, the appli-
ance will only save the current
settings, after it has been started
with these values.
To save your program, start the program by pres-
sing the “Start/Stop” button. Thereafter, if you
do not wish to run the program, you may cancel
operation immediately by holding the “Start/Stop”
button pressed for 3 seconds.
Only some programs keep your
settings.
Only the “Custom” program will
save your own data and keep
them even after shut off.
Select an appropriate program (see: ‘Properties of
Your New Glass Tea Kettle’).
The appliance does
not keep to your
selected cooking
time.
After reaching the set temperature,
with the tea programs and the
“Custom” program, the appliance
waits for you to press the “Start/
Stop” button. If you don't do so,
the program will be cancelled after
10 minutes.
Shortly press the “Start/Stop” button, when the
set temperature is reached an the “Start/Stop”
button is flashing. This will make the appliance to
continue operation according to the set values.
The water has an
unpleasant taste of
plastic.
This may happen on new appli-
ances or appliances that are used
only rarely.
Prepare the appliance for usage as described in
chapter ‘Before First Use’. If the problem persists,
fill the kettle with 1.5 litres of water and add two
teaspoons of soda. Bring the water to the boil.
Then discard the water and clean the kettle tho-
roughly.
73


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