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Problem Reason The Solution
The base gets unex-
pectedly hot during
operation.
The power cord has been
wound partly around
the cable storage during
operation.
Always unwind the power cord completely before opera-
tion to avoid overheating.
The power socket in the
centre of the base or the
pins at the bottom of the
kettle are damaged or
corroded.
Immediately unplug the appliance. Check the power
connection at the bottom of the kettle and the power
socket of the base for discolouration, distortion or cor-
rosion. Do not use the appliance again, if the pins are
not smooth and clean. There is no use in trying to clean
or repair the pins of the power connector as the power
socket in the base will be affected as well.
The power cord is
damaged.
Contact an authorised service centre for replacement.
CARE AND CLEANING
WARNING: Always switch OFF (lift the kettle from the base), unplug, and lea-
ve the appliance cool down, before cleaning the appliance. Always ensure that all
parts of the appliance are out of reach of young children.
Do not spill or pour any liquids on or in the base or power cord. Do not place or
immerse the appliance or any part of it in any liquids to avoid damage, risk of fire,
and electric shock.
Especially keep the power socket at the base and the power con-
nector in the bottom of the kettle always completely dry. Do not attempt to clean the
power socket or the power connector, to avoid damage.
Do not use abrasive cleaning agents or aggressive liquids (e.g. bleach, solving
agents) for cleaning the appliance or any part of it, to avoid damage to the surfaces
and seals. Do not use any hard or sharp-edged objects for cleaning (e.g. scoring
pads, knives, scrapers). Do not use violence.
DO NOT clean the appliance or any part of it in an automatic dishwasher!
Depending on the water hardness and the frequency of usage, the interior of the
kettle gets coated with grey or sand-coloured scale. To keep the appliance always
ready for usage, and to avoid damage to the heating elements, you should de-scale
the kettle in time (see: ‘De-scaling the Kettle’). However, do not use any de-scaling
solution not recommended in this booklet, to avoid damage to the walls and seals of
the kettle.
Do not breath-in any vapours escaping from de-scaling solutions to avoid injuries to
your respiratory tracts. Always ensure good ventilation during de-scaling.
40


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