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ENGLISH
Problem Possible Causes Solution
The machine does not switch on.
The machine is not connected to the
electric network.
Connect the machine to the electric network.
The pump is very noisy. No water in the tank.
Fill the tank up with water and prime the circuit
(section 4.6).
The (14) " ", (18) "
" and (20) " " lights blink
simultaneously.
This is the rst start-up or the machine is
overheated.
Make sure the tank is full and fully inserted and
lower the temperature as described in section
10.1.
Coee is too cold.
The lter holder is not inserted for
preheating (chapter 7).
Preheat the lter holder.
The cups are cold. Preheat the cups with hot water.
The milk does not froth.
It is not possible to prepare a
cappuccino.
The milk is not suitable: powdered milk,
low-fat milk.
Use whole milk.
Dirty Pannarello. Clean the Pannarello as described in chapter 11.
No water in the tank.
Fill the tank up with water and prime the circuit
(section 4.6).
Coee is brewed too fast, crema
does not form.
There is too little coee in the lter holder. Add coee (chapter 7).
The grind is too coarse. Use a dierent blend (chapter 8).
Coee is old or not suitable. Use a dierent blend (chapter 8).
The pod is old or not suitable. Change the pod.
Missing component in the lter holder.
Make sure that all the components are present
and properly installed.
Coee does not come out or drips
only.
No water.
Fill the tank up with water and prime the circuit
(section 4.6).
The grind is too ne. Use a dierent blend (chapter 8).
Coee tamped in the lter holder. Shake the ground coee.
There is too much coee in the lter
holder.
Reduce the quantity of coee in the lter holder.
The machine has limescale build-up. Descale the machine (chapter 12).
The lter in the lter holder is clogged.
Turn the machine o and let it cool down (approx.
1 hour), then remove and wash the lter holder
thoroughly. If the problem persists, contact the
service centre.
Not suitable pod. Change type of pod.
4219-450-03711 MANUAL GAG. CAREZZAIT-EN-DE-FR-ES-PT.indd 26 03/12/2018 11:32:23
26


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