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Gaggenau CV282111 Manual

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60
en Trouble shooting
Notes
– If “ appears on the display, select the relevant
cooking zone and hold the twist knob in order to
read the fault code.
– If the fault code is not listed in the table, disconnect
the hob from the mains power supply and wait
30 seconds before reconnecting it. If this code is
displayed again, contact the technical after-sales
service and specify which fault code has appeared.
– If a fault occurs, the appliance will not switch to
standby mode.
“ˆ‹‚‹ The hob is unable to connect to your home
network or the extractor hood.
Acknowledge the fault code by touching any of the
buttons. You can cook as usual without a connec-
tion.
If this code is displayed again, contact the techni-
cal after-sales service.
“‰ƒ‹ƒ The temperature sensor has overheated
and the cooking zone has been switched
off.
Wait until the temperature sensor has cooled down
sufficiently before activating the function again.
“‰ƒ‹„ The temperature sensor has overheated
and all of the cooking zones have been
switched off.
If you are not using the temperature sensor,
remove it from the cookware and keep it away from
the other cooking zones and sources of heat.
Switch the cooking zones back on.
“‰ƒ‹… The battery in the temperature sensor is
dead.
Replace the 3V CR2032battery. See the section
entitled "Changing the battery".
“‰ƒ‹† The temperature sensor is no longer con-
nected.
Switch the function off and on again.
“‰ƒ‹‡ The temperature sensor is broken/faulty. Contact our technical after-sales service.
The temperature sensor
indicator does not light up
The temperature sensor does not respond
and the indicator does not light up.
Replace the 3V CR2032battery. See the section
entitled "Changing the battery".
If this does not solve the problem, press and hold
the symbol on the temperature sensor for 8sec-
onds and then reconnect the temperature sensor
to the hob.
If the problem persists, contact the technical after-
sales service.
The indicator on the tem-
perature sensor flashes
twice.
The battery in the temperature sensor has
almost run out. You may be interrupted the
next time you cook by the battery running
out.
Change the 3 V CR2032battery. See the section
entitled "Changing the battery".
The indicator on the tem-
perature sensor flashes
three times.
The temperature sensor is no longer con-
nected.
Press and hold the symbol on the temperature sen-
sor for 8seconds and then reconnect the tempera-
ture sensor to the hob.
“Š‹‹‹
“Š‹‚‹
The operating voltage is incorrect/outside
of the normal operating range.
Contact your electricity supplier.
—…‹‹ The hob is not connected correctly Disconnect the hob from the power supply. Make
sure that it has been connected as shown in the
circuit diagram.
š“ Demo mode is activated Disconnect the hob from the power supply. Wait
30 seconds and then reconnect it. Touch any touch
control in the next 3 minutes. Demo mode is now
deactivated.
Fault/indicator or symbol Possible cause Solution
Do not place hot pans on the control panel.
61
Customer service en
4
Customer service
Customer service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an appropriate
solution, also in order to avoid after-sales personnel
having to make unnecessary visits.
Product number (E no.) and
production number (FD no.)
Always quote the E number (product number) and FD
number (production number) of your appliance when
contacting the after-sales service.
The rating plate bearing these numbers can be found:
▯On the appliance certificate.
▯On the underside of the hob.
The product number (E no.) can also be found on the
glass-ceramic hob. You can check the after-sales
service index (KI) and production number (FD no.) by
going to the basic settings. Refer to the section entitled
~ "Basic settings" to find out how to do this.
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
GB 03448928988
Calls charged at local or mobile rate.
IE 014502655
0.03€ per minute at peak.
Off peak 0.0088€ per minute.
AU 1300368339
NZ 094770492
… 61 …


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