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9.4 Software update
Your appliance's software can be updated using the
software update function, e.g. for the purposes of op-
timisation, troubleshooting or security updates.
To do this, you must be a registered HomeCon-
nectuser, have installed the app on your mobile device
and be connected to the HomeConnectserver.
As soon as a software update is available, you will be
informed via the HomeConnectapp and will be able to
start the software update via the app. Once the update
has been successfully downloaded, you can start in-
stalling it via the HomeConnectapp if you are in your
local area network. The HomeConnectapp will inform
you once installation is successful.
Notes
¡You can continue to use your appliance as normal
while updates are downloading. Depending on your
personal settings in the app, software updates can
also be set to download automatically.
¡We recommend that you install security updates as
soon as possible.
9.5 Resetting the connection
Saved connections to the home network and to
HomeConnect can be reset.
Press and hold and until LED7 goes out in the
LED display.
aAn audible signal sounds.
9.6 Remote diagnostics
Customer Service can use Remote Diagnostics to ac-
cess your appliance if you contact them, have your ap-
pliance connected to the HomeConnect server and if
Remote Diagnostics is available in the country in which
you are using the appliance.
Tip:For further information and details about the avail-
ability of Remote Diagnostics in your country, please
visit the service/support section of your local website:
www.home-connect.com
9.7 Data protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the
HomeConnect server (initial registration):
¡Unique appliance identification (consisting of app-
liance codes as well as the MAC address of the
Wi-Fi communication module installed).
¡Security certificate of the Wi-Fi communication mo-
dule (to ensure a secure data connection).
¡The current software and hardware version of your
appliance.
¡Status of any previous reset to factory settings.
This initial registration prepares the HomeConnect
functions for use and is only required when you want to
use the HomeConnect functions for the first time.
Note:Please note that the HomeConnect functions
can only be utilised with the HomeConnect app. In-
formation on data protection can be retrieved in the
HomeConnect app.
9.8 Declaration of Conformity
Gaggenau Hausgeräte GmbH hereby declares that the
appliance with Home Connect functionality meets the
essential requirements and other relevant provisions of
the Directive 2014/53/EU.
A detailed RED Declaration of Conformity can be found
online at www.gaggenau.com among the additional
documents on the product page for your appliance.
2.4GHz band: 100mW max.
5GHz band: 100mW max.
BE BG CZ DK DE EE IE EL
ES FR HR IT CY LV LT LU
HU MT NL AT PL PT RO SI
SK FI SE UK NO CH TR
5GHz WLAN (Wi-Fi): For indoor use only.
10  Hob-based hood control
You can connect your appliance to a suitable hob and,
in this way, control the functions of your appliance via
the hob.
You have the following options for connecting the
appliances with each other:
¡Connecting the appliance via the HomeConnect
app. If both appliances are HomeConnect-compati-
ble, they can be connected using the HomeCon-
nectapp. Follow the instructions in the app.
¡Connecting appliances directly with each other.
¡Connecting appliances via the Wi-Fi home network.
Note:Please note the safety precautions in the instruc-
tion manual for your appliance and ensure that they are
also observed when operating the appliance via the
hob-based hood control.
Tip:Operating your appliance always takes priority. It is
not possible to use the hood controls on the hob dur-
ing this time.
32


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