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IPCAM User Manual
- 21 -
Figure 3.5
4 APPENDIX
4.1 Frequently Asked Questions
Note: Any quesetions you would meet,please check Network connections firstly.
Check the working status revealed by the indicators on the network server, hub, exchange and
network card. If abnormal, check the network connections.
4.1.1 I have forgotten the administrator username and/or password.
To reset the administrator username and password, Press and hold down the RESET BUTTON for 5
seconds.Release the power button and the username and password will be reset back to the factory
default administrator username and password.
Default administrator username: admin
Default administrator password: No password
4.1.2 IP Address configuration
Check whether IP address of the IP Camera server shares the same subnet as your work station:
Click My Computer > Control Panel>Network & Dial-up Connections > LAN > Attributes >Internet
Protocols (TCP/IP), and check IP Address and Subnet Mask. Make
sure they are in the same subnet when configuring IP Camera IP address manually.
Unable to access IP Camera via web browser
4.1.3 Network Configuration
Double Check to ensure that your HTTP server software is configured and running properly. If you‟re
running any firewall software, make sure it‟s allowing inbound connections to port 80,Also,if you
happen to be using a cable/DSL router, make sure you‟ve set up port forwarding properly. ( consult
your router‟s documentation for more information ) .If none of these seem to be the problem, it‟s also
possible that your ISP isblocking inbound connections to port 80 many IPSs have done this because
of internet worms such as Code Red, If this is the case, you „ll have to setup your HTTP server on an
alternate port (such as 8080).
4.1.4 No pictures Problems
The video streaming is transmitted by the ActiveX controller.If ActiveX controller isnt installed
correctly you will see no video image.There are two ways to resolve this problem:
1 Install IP Camera Tool”, ActiveX controller is installed simultaneityrecommendable.
2download ActiveX controller and set the safety property of IE in the PC when you view it first time:
“IE” browser“Tool”“Internet Proper”“Security”“Custom Level””ActiveX control and Plug-ins”
three options of front should be set to be “Enable”, The ActiveX programs read by the computer will be
stored.as follows:
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