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OriginalUserGuide|PedelecImpulseEvoRSVersion2 EN-95
Display message Cause Remedy
“Setting cannot be requested from/by
motor.
Cableconnectiondefective. Contact your cycle dealer to have the cable connection checked and/or repaired.
“Checkspeedsensor” a) The spoke magnet has
slipped.
a)Checkwhetherthespokemagnethasslipped.Itshouldbeascloseaspossibletothespeedsensoronthe
chain stay (max. 10 mm). Align the magnet with the marker point on the speed sensor.
b) The speed sensor is faulty. b)Contactyourcycledealertohavethespeedsensorreplaced.
c) Spoke magnet missing. c)Contactyourcycledealer.Hewillbeabletoreplacethespokemagnet.
d) Assist mode is queried at
standstill.
d)Themessageshoulddisappearwhentravellingatover6km/h.
“Back pedal sensor: \n“\ /Hardware
defective”
Coastersensordefective. Contactyourcycledealer.Themotormayhavetobereplaced.
“Waiting for drive” Motor is not ready yet. Themessageshoulddisappearafter5to6seconds.
“No36Vbatteryvoltage” a)Noconnectiontobattery. a) Remove battery and reinsert it.
b) Dirty contacts. b)Cleanthebatterydischargepluganddockingstationcontactswithasoft,drycloth.
c) The battery is damaged. c) Damaged batteries must not be charged or used for any other purpose. Contactyourcycledealer.
The battery may have to be replaced.
d) Battery not charged. d)Chargethebattery.
“Fault with rotor magnet” The motor unit is faulty. Contactyourcycledealer.Themotormayhavetobereplaced.
“Fault with rotor sensor The motor unit is faulty. Contactyourcycledealer.Themotormayhavetobereplaced.
“Back pedal sensor / range fault” Coastersensordefective. Contactyourcycledealer.Themotormayhavetobereplaced.
Start of transfer failed Transfer fault 1. Switch the system off and back on three times 6.3 Overview and basic functions Page EN-45.
Init. transfer failed
Data transfer failed
End transfer failed
Fault: Address not within permitted range Possibly out-dated software
version
1. Switch the system off and back on 6.3 Overview and basic functions Page EN-45. If the fault message
persists, contact your cycle dealer. The system software may need updating.
Fault:Noaddressreceived
Fault:Unabletosavedata
95


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