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OriginalUserGuide|PedelecImpulseEvoRSVersion2 EN-93
Description Cause Remedy
Some of the display is missing. The display is faulty. Enable the test display 6.4.3.22 Impulse Evo (Smart) display: Version Page EN-65. The display may have to be
replaced. Please contact your cycle dealer.
Display lighting not working. The display is faulty. Please contact your cycle dealer. The display may have to be replaced.
The display is misted up. Moisture has got in. Dryoutthepedeleccompletewithdisplayatroomtemperature(19-21°C).Ifthedisplayisstillmistedup,
contact your cycle dealer. The display may have to be replaced.
Smartphone cannot connect to Impulse
Evo RS Smart display.
a) The requirements for connecting
your smartphone to the Impulse
Evo Smart display are not
satised.
a)Checkthetechnicalrequirementsofyoursmartphone 7.1 Technical requirements Page EN-70.
b) The pedelec software is not up
to date.
b)Contactyourcycledealerforasoftwareupdate.
c) The distance from the
smartphone to the display is too
long.
c) Shorten the distance from the smartphone to the display (to a maximum of 3 metres).
d) The Bluetooth module of the
display is faulty.
d)Contactyourcycledealer.
e) The Impulse E-Bike navigation
app is not up to date.
e) Download the latest version of the Impulse E-Bike navigation app 7.3 Installation Page EN-72.
f) The smartphone has “crashed”. f)Switchothesmartphone(removeandreinsertitsbatteryifnecessary)andrestartit.
g) The Bluetooth function on your
smartphone is disabled.
g) Enable the Bluetooth function on your smartphone.
Motor assist level is too weak. a)Climbassistissettoolow. a)Changethevalue 6.4.3.16 Climb assist Page EN-63.
b)Batteryisat. b) Install new/charged battery 10.3.1 Charging a battery Page EN-90.
c)Unsuitablerideprole. c)Changetherideprole 6.4.3.17 Ride profile Page EN-64.
Motor idles. a) Gear changing is not properly
set.
a)Checkthegears.Contactyourcycledealer.
93


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