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3. After your card appears on the screen, hold your wrist near the payment
terminal.
When the payment succeeds, your watch vibrates and you’ll see a confirmation on
the screen.
If the payment terminal doesn’t recognize Fitbit Pay, make sure the watch face is
near the reader and that the cashier knows you’re using a contactless payment.
Customers in Australia:
1. If you have a credit or debit card from an Australian bank, hold your watch
near the payment terminal to pay. If your card is from a bank outside of
Australia, complete steps 1 and 2 in the section above.
2. If prompted, enter your 4-digit watch PIN code.
3. If the purchase amount exceeds $100 AU, follow the instructions on the
payment terminal. If prompted for a PIN code, enter the PIN code for your
card (not your watch).
If the payment terminal doesn’t recognize Fitbit Pay, make sure the watch face is
near the reader and that the cashier knows you’re using a contactless payment.
For added security, you must wear Ionic on your wrist to use Fitbit Pay.
For more information about Fitbit Pay, including how to see transactions made with
your watch, see help.fitbit.com.
