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Solving wash problems
Creasing
Was the washer (or dryer) overloaded?
Use the EASY IRON or HANDWASH cycles.
Try selecting a slower spin speed.
Select the WRINKLE FREE option.
Try not to leave wet clothes sitting in the washer or laundry basket.
Try selecting a lower wash temperature.
Sort your load so that items of a similar weight are washed together.
Poor soil removal
Are you using the most appropriate wash cycle for the amount of dirt?
Did you use enough detergent for the amount of dirt?
Was the washer overloaded for the washer capacity or the cycle selected (refer to pages 20 and 21).
Select a higher soil level option if possible (WashSmart™ only).
Try selecting PRE WASH or RINSE+.
Separate heavily and lightly soiled garments.
Was the washer dirty from the previous wash? After washing particularly dirty clothing, we
recommend putting the washer through a RINSE cycle after the load has been removed, to
wash away any dirt remnants and to prevent it contaminating future washes.
Use a wash temperature suitable for the type of soil, eg warm for greasy soils, cold for muddy soils.
Increasing the wash temperature generally improves soil removal and overall wash performance.
Dye transfer
Remember to separate whites and colours.
Wash non-colourfast items separately and select COLD wash temperature.
Remember to remove items from the washer as soon as the wash is finished.
Select WRINKLE FREE if you will be leaving items in the washer for a while after the cycle finishes.
Be aware of the temperature of the cycle you select. Lower the temperature if you are concerned.
Black or grey marks on clothes
Are you using enough detergent for the amount of dirt?
Empty the machine and complete a DRUM CLEAN cycle (refer to page 26).
Tangling
Try separating out larger items from smaller items.
Load items loosely and individually into the washer (ie not folded).
Use the EASY IRON cycle to wash shirts.
Try washing smaller load sizes.
Wash pantyhose, bras and any other delicate items prone to tangling in a mesh laundry bag.
Contact a Fisher & Paykel Authorised Repairer if a problem persists.
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