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Maximum speed
The display “SPL” shows you at which speed the
motor will stop providing support. This value can-
not be changed, as it is only included to check
whether the display software is correctly set.
Error Code Indication
The display provides a memory containing the
last 10 error codes. It is possible to go through
them with the “i” button.
Please quote the error number(s) in the event
of a fault.
Error codes
Always quote the error code when
contacting our service hotline.
In the event of an error, the display
shows the symbol and an error
number to help identify the error.
Error
No. Error description and solution
06 Deep discharge protection
Solution: Charging the battery.
07 Overcurrent shutdown
Solution: Switch the system off and
on again. Checking the battery. If
the error recurs, please contact our
service hotline.
08 Motor hall effect sensor malfunc-
tion
Solution: Restart the system. Con-
tact the service hotline. If the error
recurs, please contact our service
hotline.
09 Motor phase malfunction
Solution: Check the motor unit.
Contact our service hotline.
Error
No. Error description and solution
10 Motor temperature protection.
The motor is too hot.
Solution: Reduce the support,
pedal harder, possibly switch off the
system and let it cool down for 5
minutes. If the error recurs, please
contact our service hotline.
11 Controller temperature protec-
tion. The controller is too hot.
Solution: Reduce the support,
pedal harder, possibly switch off the
system and let it cool down for 5
minutes. If the error recurs, please
contact our service hotline.
12 Power sensor malfunction
Solution: Restart the system. If the
error recurs, please contact our
service hotline.
21 Speed sensor - no signal
Solution: Check the distance be-
tween magnet and sensor. Checking
the speed sensor. If the error recurs,
please contact our service hotline.
30 Communication error
Solution: Check the plug-in con-
nection of the display. Test it by
separating and reconnecting it 2-3x.
If the error recurs, please contact
our service hotline.
38


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