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APPENDIX
FAQ,S
Question: Why is there no audio when playing back?
Answer:
Check to see that the audio settings for the channels are correct.
Audio is off in record menu
Question: Why is my system time not correct?
Answer:
Wrong setting or user did not click “Edit” to confirm
Question: Why doesn’t motion detection work?
Answer:
The setting of motion detection area is not correct
Sensitivity is too low
Question: Why do I have no disc or disc mount error?
Answer:
The data being downloaded exceeds the capacity of backup device
The backup device is incompatible
The backup device is damaged
Question: Why doesn’t the Remote Control work?
Answer:
The remote control is too far from the DVR
Remote control batteries are dead or low
Remote control is damaged, check by using the control on the DVR
Question: Why can’t I log in over the Internet?
Answer:
Check the network to see if it is connected. Check if LINK or 100M LED is displayed normally on
the panel; use ping xxx.xxx.xxx.xxx (DVR IP) to check if the Internet is linked properly.
Make sure you are running Windows 7, Vista or XP operating system and Internet Explorer 6.0 - 8.0
44


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