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APPENDIX
FAQ,S
FAQ,s
If your problem is not listed below, please call our toll-free number for more support.
Tech Services: 800-323-9005
.
Question: Why does DVR not work after starting? Why did the DVR stop working?
Answer:
Check that the power adapter is plugged into the DVR properly
Check the power source and all power cord connections are properly connected
Make sure the power on-off switch on the back of the DVR unit is on
Question: Why does the DVR reboot automatically? Or stop for several minutes after starting?
Answer:
Check the supply voltage to be sure it is stable
Bad track on hard drive or the hard drive is bad
Instability of the front-end video signal
High temperature, too much dust, bad DVR operating environment
Question: Why is there no video output on single, multi or all channels?
Answer:
Check if the camera adaptor is properly connected
Check the cable for connecting video input/output in the back panel of DVR
Insert the video source directly into the display device and check if they are causing the problem.
Check the brightness of the picture and bring it back to its original default setting
No video input signal or too weak
Question: What is the meaning of?
Answer:
Question: Why does DVR have problems with real-time images, such as bad image color or serious brightness distortion?
Answer:
If PAL and NTSC are not correctly selected, the images will be in black and white and possibly a rolling screen.
DVR is not compatible with monitor
The video transmission distance (cable run) is too long
Adjust the DVR color settings
Question: Why is there no audio sound when monitoring?
Answer:
Check sound box or speaker functions. Also check possible short circuit.
Audio source may be connected to the video channel. You can click to full-screen to check.
The hardware of DVR is defective
Cameras are not audio capable
Speakers need to have an amplifier
Channel being monitored is not connected to an audio camera
Volume regulate is turned down
Indicates the channel is recording.
Channel is capable of providing audio.
Motion detected.
Indicates motion record enabled.
Indicates a remote log in session is in progress.
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