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17
Troubleshooting
Steam is coming from the oven
When cooking foods with a high water content
(e.g. oven chips) there may be some steam
visible at the rear grille. Take care when
opening the oven door, as there may be a
momentary puff of steam when the oven door is
opened. Stand well back and allow any steam to
disperse.
The oven fan is noisy
The note of the oven fan may change as the
oven heats up - this is perfectly normal.
The knobs get hot when I use the oven or the
grill, can I avoid this?
Yes, this is caused by heat rising from the oven
or the grill, and heating them up. Don’t leave the
oven door open. Make sure that the grill pan is
pushed right back to the ‘backstop’ when
grilling.
If there is an installation problem and I don’t get
my original installer to come back to fix it who
pays?
You do. Service organisations will charge for
their call outs if they are correcting work carried
out by your original installer. It’s in your interest
to track down your original installer.
Current Operated Earth Leakage Breakers
Where the cooker installation is protected by a
30-milliamp sensitivity residual current device
(RCD), the combined use of your cooker and
other domestic appliances may occasionally
cause nuisance tripping. In these instances the
cooker circuit may need to be protected by
fitting 100mA device. This work should be
carried out by a qualified electrician.
Food is cooking too slowly, too quickly, or
burning
Cooking times may differ from your previous
oven. Individual tastes may require the
temperature to be altered either way, to get the
results you want. Try cooking at a different
temperature setting.
The oven is not cooking evenly
Do not use a tin or tray larger than 325mm
(12
3
/
4
") by 305mm (12") in the main oven and
230mm (9”) by 320mm (12
1
/
2
”) in the Tall oven.
If you are cooking a large item, be prepared to
turn it round during cooking.
If two shelves are used, check that space has
been left for the heat to circulate. When a
baking tray is put into the oven, make sure it is
placed centrally on the shelf.
Check that the door seal is not damaged and
that the door catch is adjusted so that the door
is held firmly against the seal.
A dish of water when placed on the shelf should
be the same depth all over. (For example, if it is
deeper at the back, then the back of the cooker
should be raised up or the front lowered). If the
cooker is not level arrange for your supplier to
level it for you.
Oven temperature getting hotter as the cooker
gets older
If turning the knob down has not worked or only
worked for a short time then you may need a
new thermostat. This should be fitted by a
service person.
Grill not cooking properly
Are you using the pan and trivet supplied with
the cooker? Is the pan being used on the grill
carriage, not the floor of the compartment? Is
the grill tray pushed fully back to the stop?
Hotplate ignition or hotplate burners faulty
Is the power on?
Are the sparker (ignition electrode) or burner
slots blocked by debris?
Are the burner caps correctly located?
Hotplate burners will not light
If only one or all the hotplate burners will not
light, make sure that the parts have been
replaced correctly after wiping or removing for
cleaning.
Check that there is not a problem with your gas
supply. You can do this by making sure that
other gas appliances you may have are working.
Do the burners spark when you push in the
control knob? If not, check the power is on.
17


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