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Problem Possible cause Possible resolution
The
Wi-Fi Connect or
Genius
LED is red after
startup with an Ethernet
connection.
The Ethernet cable is not
connected correctly.
Check the Ethernet cable
connection and restart the
Wi-Fi Connect or Genius by
unplugging the RJ10 cable
and plugging it back in.
Internet connection is down. Check and solve the internet
connection and restart the
Wi-Fi Connect or Genius by
unplugging the RJ10 cable
and plugging it back in.
A rewall blocks outgoing
communication.
Check the rewall rules. For
details, see Addendum 2
The
Wi-Fi Connect or
Genius
LED ashes red
after startup with an
Ethernet connection.
The Internet connection was
lost.
Check and solve the internet
connection error, then restart
the Wi-Fi Connect or Genius
by unplugging the RJ10 cable
and plugging it back in.
CT Hub is not recognised
during installation.
The Bus cable A (RJ10 cables
between CT Hubs) is not
connected correctly.
Check that all required RJ10
cables are connected and
the bus termination plug is
plugged in the free port of
the last CT Hub. Each CT
LED ashes once every three
seconds on input A when the
connection is operational.
When the Power Box LED
is ashing once per second,
there is a communication
error between the CT Hubs
and the Power Box.
Check that the CT Hubs are
connected to port A of the
Power Box and the Genius to
port B. Carry out a restart.
Check if the CT Hub LED
on input A is ashing. If
not, remove and exchange
the CT Hub and carry out a
restart.
If a custom RJ10 cable is
used, check the operation of
the RJ10 cable and review
the Bus cable specication in
Chapter 11.
32


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